The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof

The aim of this study was to examine the factors that influencing customers’ acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur. There are five factors that been studied, which were perceived usefulness, perceived ease to use, trust, perceived enjoyment and a...

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Main Author: Che Yusoff, Che Zuren Yusrena
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32846/1/32846.pdf
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spelling my-uitm-ir.328462020-07-27T06:21:53Z The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof 2012-06 Che Yusoff, Che Zuren Yusrena Study and teaching. Research Customer services. Customer relations The aim of this study was to examine the factors that influencing customers’ acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur. There are five factors that been studied, which were perceived usefulness, perceived ease to use, trust, perceived enjoyment and attitude toward using. The objective of this study is to see the important factors that influence customers’ acceptance towards inbound marketing programs. Then, the findings of this study will be beneficial to Felda Prodata in ensuring its acceptance to inbound marketing programs. Data were gathered from the questionnaires which were distributed to 160 respondents of Felda Prodata customers who are using their products and services. The data were analyzed using Statistical Procedure of Social System (SPSS) through the frequencies analysis, mean analysis, and correlation coefficient analysis. Based on the results obtained in this study, the researcher found out that four from five independent variables used in this study are significant towards the dependent variable of the study. The variables are perceived ease to use, perceived usefulness, trust, and attitude towards using. Moreover, the researcher has derived one model using regression analysis for this study. The researcher suggests some recommendations such as royalty programs, to have flexible interaction, and engagement programs that can help Felda Prodata to assist the current and future potential sales 2012-06 Thesis https://ir.uitm.edu.my/id/eprint/32846/ https://ir.uitm.edu.my/id/eprint/32846/1/32846.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business and Management Zubir, Ahmad Mudzfir Abd Aziz, Nor Aidil
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Zubir, Ahmad Mudzfir
Abd Aziz, Nor Aidil
topic Study and teaching
Research
Study and teaching
Research
spellingShingle Study and teaching
Research
Study and teaching
Research
Che Yusoff, Che Zuren Yusrena
The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
description The aim of this study was to examine the factors that influencing customers’ acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur. There are five factors that been studied, which were perceived usefulness, perceived ease to use, trust, perceived enjoyment and attitude toward using. The objective of this study is to see the important factors that influence customers’ acceptance towards inbound marketing programs. Then, the findings of this study will be beneficial to Felda Prodata in ensuring its acceptance to inbound marketing programs. Data were gathered from the questionnaires which were distributed to 160 respondents of Felda Prodata customers who are using their products and services. The data were analyzed using Statistical Procedure of Social System (SPSS) through the frequencies analysis, mean analysis, and correlation coefficient analysis. Based on the results obtained in this study, the researcher found out that four from five independent variables used in this study are significant towards the dependent variable of the study. The variables are perceived ease to use, perceived usefulness, trust, and attitude towards using. Moreover, the researcher has derived one model using regression analysis for this study. The researcher suggests some recommendations such as royalty programs, to have flexible interaction, and engagement programs that can help Felda Prodata to assist the current and future potential sales
format Thesis
qualification_level Bachelor degree
author Che Yusoff, Che Zuren Yusrena
author_facet Che Yusoff, Che Zuren Yusrena
author_sort Che Yusoff, Che Zuren Yusrena
title The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
title_short The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
title_full The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
title_fullStr The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
title_full_unstemmed The study of customers' acceptance towards Felda Prodata Systems Sdn Bhd inbound marketing programs in Kuala Lumpur / Che Zuren Yusrena Che Yussof
title_sort study of customers' acceptance towards felda prodata systems sdn bhd inbound marketing programs in kuala lumpur / che zuren yusrena che yussof
granting_institution Universiti Teknologi MARA, Kelantan
granting_department Faculty of Business and Management
publishDate 2012
url https://ir.uitm.edu.my/id/eprint/32846/1/32846.pdf
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