E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry

Building consumer confidence is one of the important issues to promote electronic commerce and online shopping. RM 1.8 billion has been spent by Malaysian on online business in 2010 and 7 out of 10 Malaysian agreed if the level of security in online shopping is higher, the number will increase as su...

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Main Authors: Omar, Nur Adila, Jemadi, Siti Zubaidah, Wan Ahmad Shukry, Wan Nurul Hanini
Format: Thesis
Language:English
Published: 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32980/1/32980.pdf
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id my-uitm-ir.32980
record_format uketd_dc
spelling my-uitm-ir.329802022-08-11T04:00:24Z E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry 2011-12 Omar, Nur Adila Jemadi, Siti Zubaidah Wan Ahmad Shukry, Wan Nurul Hanini Commercial Law Building consumer confidence is one of the important issues to promote electronic commerce and online shopping. RM 1.8 billion has been spent by Malaysian on online business in 2010 and 7 out of 10 Malaysian agreed if the level of security in online shopping is higher, the number will increase as such implementation of a Trustmark scheme in Malaysia would boost the confidence level of the online consumers. This research thus analyses the implementation of a Trustmark system in Malaysia. For comparative purpose, it analyses the implementation of this system in other countries such as United Kingdom, Austria and Singapore. This research also scrutinizes the loopholes in the laws that relates to online business transactions such as Electronic Commerce Act 2006, Consumer Protection Act 1999, Contracts Act 1950, Registration of Business Act 1956 and Sale of Goods Act 1957. This paper proposes the implementation of the Trustmark scheme by creating a commission in Malaysia to better safeguard and increase the level of security to regards online shopping websites in order to gain consumer confidence apart from the laws. 2011-12 Thesis https://ir.uitm.edu.my/id/eprint/32980/ https://ir.uitm.edu.my/id/eprint/32980/1/32980.pdf text en public degree Universiti Teknologi MARA Faculty of Law Jayabalan, Sheela (Dr.)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Jayabalan, Sheela (Dr.)
topic Commercial Law
spellingShingle Commercial Law
Omar, Nur Adila
Jemadi, Siti Zubaidah
Wan Ahmad Shukry, Wan Nurul Hanini
E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
description Building consumer confidence is one of the important issues to promote electronic commerce and online shopping. RM 1.8 billion has been spent by Malaysian on online business in 2010 and 7 out of 10 Malaysian agreed if the level of security in online shopping is higher, the number will increase as such implementation of a Trustmark scheme in Malaysia would boost the confidence level of the online consumers. This research thus analyses the implementation of a Trustmark system in Malaysia. For comparative purpose, it analyses the implementation of this system in other countries such as United Kingdom, Austria and Singapore. This research also scrutinizes the loopholes in the laws that relates to online business transactions such as Electronic Commerce Act 2006, Consumer Protection Act 1999, Contracts Act 1950, Registration of Business Act 1956 and Sale of Goods Act 1957. This paper proposes the implementation of the Trustmark scheme by creating a commission in Malaysia to better safeguard and increase the level of security to regards online shopping websites in order to gain consumer confidence apart from the laws.
format Thesis
qualification_level Bachelor degree
author Omar, Nur Adila
Jemadi, Siti Zubaidah
Wan Ahmad Shukry, Wan Nurul Hanini
author_facet Omar, Nur Adila
Jemadi, Siti Zubaidah
Wan Ahmad Shukry, Wan Nurul Hanini
author_sort Omar, Nur Adila
title E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
title_short E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
title_full E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
title_fullStr E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
title_full_unstemmed E-commerce consumer transaction: implementation of a 'trustmark' system in Malaysia / Nur Adila Omar, Siti Zubaidah Jemadi and Wan Nurul Hanini Wan Ahmad Shukry
title_sort e-commerce consumer transaction: implementation of a 'trustmark' system in malaysia / nur adila omar, siti zubaidah jemadi and wan nurul hanini wan ahmad shukry
granting_institution Universiti Teknologi MARA
granting_department Faculty of Law
publishDate 2011
url https://ir.uitm.edu.my/id/eprint/32980/1/32980.pdf
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