The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan

The main objective of this study is to investigate the influence of employee satisfaction on turnover intention and to examine whether social support moderates the relationship between employee satisfaction and turnover intention. This study was conducted among academic staff at three private colleg...

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Main Author:	A. Manan, Normadiana
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Personnel management Employment management Job satisfaction Performance standards Research
Online Access:	https://ir.uitm.edu.my/id/eprint/34475/1/34475.PDF
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id	my-uitm-ir.34475
record_format	uketd_dc
spelling	my-uitm-ir.344752020-09-17T02:45:51Z The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan 2014-06 A. Manan, Normadiana Personnel management. Employment management Incentives. Incentive awards Job satisfaction Performance standards Research The main objective of this study is to investigate the influence of employee satisfaction on turnover intention and to examine whether social support moderates the relationship between employee satisfaction and turnover intention. This study was conducted among academic staff at three private colleges in Kuantan, namely IKIP International College, Shahputra University College, and Cosmopoint University of Technology. The questionnaire was developed based on 5-point Likert scale and it was personally distributed and collected to the 200 academic staff at these three private colleges in Kuantan. However, only 147 questionnaires were collected and this equivalent to 73.5% of the respondents. The data collected for this study were analysed using Statistical Package for Social Sciences (SPSS), version 20. Pearson Correlation Coefficient and Multiple Regression were applied in analysing and interpreting the data. The result of employee satisfaction on turnover intention generally supports the hypothesis in this study. Pay is the strongest factor that supports the relationship between employee satisfaction and turnover intention. Another factors that contributed to the findings in this study were promotion, workload, and supervision need to be considered and attention by the management to retain the valuable employee in the organization. The results further indicate that social support has a significant but weak impact on employee satisfaction and turnover intention. Some of suggestions and recommendations were provided for future research and private colleges in order to produce more accurate and comprehensive results for upcoming research. 2014-06 Thesis https://ir.uitm.edu.my/id/eprint/34475/ https://ir.uitm.edu.my/id/eprint/34475/1/34475.PDF text en public masters Universiti Teknologi MARA Faculty Of Business Management Abdul Rahman, Baharom
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdul Rahman, Baharom
topic	Personnel management Employment management Personnel management Employment management Job satisfaction Performance standards Research
spellingShingle	Personnel management Employment management Personnel management Employment management Job satisfaction Performance standards Research A. Manan, Normadiana The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
description	The main objective of this study is to investigate the influence of employee satisfaction on turnover intention and to examine whether social support moderates the relationship between employee satisfaction and turnover intention. This study was conducted among academic staff at three private colleges in Kuantan, namely IKIP International College, Shahputra University College, and Cosmopoint University of Technology. The questionnaire was developed based on 5-point Likert scale and it was personally distributed and collected to the 200 academic staff at these three private colleges in Kuantan. However, only 147 questionnaires were collected and this equivalent to 73.5% of the respondents. The data collected for this study were analysed using Statistical Package for Social Sciences (SPSS), version 20. Pearson Correlation Coefficient and Multiple Regression were applied in analysing and interpreting the data. The result of employee satisfaction on turnover intention generally supports the hypothesis in this study. Pay is the strongest factor that supports the relationship between employee satisfaction and turnover intention. Another factors that contributed to the findings in this study were promotion, workload, and supervision need to be considered and attention by the management to retain the valuable employee in the organization. The results further indicate that social support has a significant but weak impact on employee satisfaction and turnover intention. Some of suggestions and recommendations were provided for future research and private colleges in order to produce more accurate and comprehensive results for upcoming research.
format	Thesis
qualification_level	Master's degree
author	A. Manan, Normadiana
author_facet	A. Manan, Normadiana
author_sort	A. Manan, Normadiana
title	The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
title_short	The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
title_full	The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
title_fullStr	The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
title_full_unstemmed	The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan
title_sort	influence of employee satisfaction on turnover intention at private colleges in kuantan: the moderating effects of social support / normadiana a. manan
granting_institution	Universiti Teknologi MARA
granting_department	Faculty Of Business Management
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/34475/1/34475.PDF
_version_	1783734267052818432

The influence of employee satisfaction on turnover intention at private colleges in Kuantan: the moderating effects of social support / Normadiana A. Manan

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