A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon

Employee is an asset for organization that helps organization to be successful and achieve its organizational objectives, thus it is imperative for the organization to ensure that employees are experienced quality of working life. The objective of this study is to examine the three factors, work aut...

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Main Author:	Mohd Maamon, Norsyahida
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Human behavior Behaviorism Neobehaviorism Behavioral psychology Motivation Personality Job evaluation
Online Access:	https://ir.uitm.edu.my/id/eprint/34488/1/34488.PDF
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id	my-uitm-ir.34488
record_format	uketd_dc
spelling	my-uitm-ir.344882020-09-17T03:04:10Z A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon 2014-12 Mohd Maamon, Norsyahida Human behavior. Behaviorism. Neobehaviorism. Behavioral psychology Motivation Personality Job evaluation Employee is an asset for organization that helps organization to be successful and achieve its organizational objectives, thus it is imperative for the organization to ensure that employees are experienced quality of working life. The objective of this study is to examine the three factors, work autonomy, communication and supervisory and emotional support on quality of working life (QWL) among employees in healthcare industry. Data were collected from 375 employees from two hospitals and three health clinics that located in Pahang. Variables were measured used Statistical Package for the Social Science (SPSS). Then, correlation and regression were used to test the hypothesis. The findings have shown that work autonomy, communication and supervisory and emotional support are correlated with quality of working life; with supervisory and emotional support was the most influential factor that contributes to QWL. Therefore, it can be said that an organization needs to practise and increase work autonomy, communication and supervisory emotional support to improve QWL. Improving QWL is important as it contributes to employees’ productivity and commitment. 2014-12 Thesis https://ir.uitm.edu.my/id/eprint/34488/ https://ir.uitm.edu.my/id/eprint/34488/1/34488.PDF text en public masters Universiti Teknologi MARA Faculty of Business Management Shaikh Ali, Siti Haryati
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Shaikh Ali, Siti Haryati
topic	Human behavior Behaviorism Neobehaviorism Behavioral psychology Motivation Personality Job evaluation
spellingShingle	Human behavior Behaviorism Neobehaviorism Behavioral psychology Motivation Personality Job evaluation Mohd Maamon, Norsyahida A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
description	Employee is an asset for organization that helps organization to be successful and achieve its organizational objectives, thus it is imperative for the organization to ensure that employees are experienced quality of working life. The objective of this study is to examine the three factors, work autonomy, communication and supervisory and emotional support on quality of working life (QWL) among employees in healthcare industry. Data were collected from 375 employees from two hospitals and three health clinics that located in Pahang. Variables were measured used Statistical Package for the Social Science (SPSS). Then, correlation and regression were used to test the hypothesis. The findings have shown that work autonomy, communication and supervisory and emotional support are correlated with quality of working life; with supervisory and emotional support was the most influential factor that contributes to QWL. Therefore, it can be said that an organization needs to practise and increase work autonomy, communication and supervisory emotional support to improve QWL. Improving QWL is important as it contributes to employees’ productivity and commitment.
format	Thesis
qualification_level	Master's degree
author	Mohd Maamon, Norsyahida
author_facet	Mohd Maamon, Norsyahida
author_sort	Mohd Maamon, Norsyahida
title	A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
title_short	A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
title_full	A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
title_fullStr	A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
title_full_unstemmed	A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon
title_sort	study of the factors which affect the quality of working life (qwl) among employees in healthcare industry / norsyahida mohd maamon
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Business Management
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/34488/1/34488.PDF
_version_	1783734267869659136

A study of the factors which affect the quality of working life (QWL) among employees in healthcare industry / Norsyahida Mohd Maamon

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