Study of job satisfaction and its relationship with organizational citizenship behaviour (ocb) in Sibu divisional administration office / Grace Telon Joseph

The purpose of this study is to examine the relationship between job satisfaction and organizational citizenship behaviour (OCB) among the employees in Sibu Divisional Administration Office. The sample data are derived from a questionnaire survey of 102 employees in Sibu Divisional Administration Of...

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主要作者: Joseph, Grace Telon
格式: Thesis
语言:English
出版: 2015
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在线阅读:https://ir.uitm.edu.my/id/eprint/35677/1/35677.pdf
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总结:The purpose of this study is to examine the relationship between job satisfaction and organizational citizenship behaviour (OCB) among the employees in Sibu Divisional Administration Office. The sample data are derived from a questionnaire survey of 102 employees in Sibu Divisional Administration Office. The survey was conducted to investigate the job satisfaction and their organizational citizenship behaviour (OCB) using a 5-point Likert- scale research instrument that was developed based on the work of Smith, Kendall and Hulin (1996) and that of Podsakoff and MacKenzie (1994). Based on the analysis, it is found that overall; job satisfaction has significant relationship to OCB.