Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed

Employees’ engagement is an imperative method in any organization that seeks competent human resources. The issue, in recent years however, has developed to be one of the most sensitive issued in services industry. Moreover this research opted for solutions, as to what are the main factors affecting...

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Main Authors: Mohd Maidin, Nuri Azaliah, Mohamed, Hayatul Akmal
Format: Thesis
Language:English
Published: 2017
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Online Access:https://ir.uitm.edu.my/id/eprint/36905/1/36905.PDF
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spelling my-uitm-ir.369052020-11-17T03:41:56Z Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed 2017-07 Mohd Maidin, Nuri Azaliah Mohamed, Hayatul Akmal Labor. Work environment Malaysia Personnel management. Employment management Employees’ engagement is an imperative method in any organization that seeks competent human resources. The issue, in recent years however, has developed to be one of the most sensitive issued in services industry. Moreover this research opted for solutions, as to what are the main factors affecting employees' engagement, in particular, the banking sector. Objective of this research were grounded on finding the relevant factors affecting employees' engagement. Four factors were established as benchmarks for the research purpose, namely financial reward, team climate, participation in decision making and career advancement. We have adopted Parasuramanet.al. (1998) as our research frameworks. The focus of this research is on Bank Islam Malaysia Berhad's (BIMB) employees in Terengganu, and the sample size were taken from the population of white collar worker in BIMB Terengganu. A total of 118 questionnaires were disseminated to each branch in Terengganu. Including Kemaman Branch. Dungun Branch, Jalan Sultan Ismail Branch, Padang Hiliran Branch. Kuala Nerus Branch. Regional Office and Jerteh Branch. The finding of this research show team climate and participation in decision making effectively determines employees' engagement, while financial reward and career advancement pose no significance to such engagement. 2017-07 Thesis https://ir.uitm.edu.my/id/eprint/36905/ https://ir.uitm.edu.my/id/eprint/36905/1/36905.PDF text en public masters Universiti Teknologi MARA Faculty of Business Management Wan Abdul Aziz, Wan Asri
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Wan Abdul Aziz, Wan Asri
topic Labor
Work environment
Malaysia
Labor
Work environment
spellingShingle Labor
Work environment
Malaysia
Labor
Work environment
Mohd Maidin, Nuri Azaliah
Mohamed, Hayatul Akmal
Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
description Employees’ engagement is an imperative method in any organization that seeks competent human resources. The issue, in recent years however, has developed to be one of the most sensitive issued in services industry. Moreover this research opted for solutions, as to what are the main factors affecting employees' engagement, in particular, the banking sector. Objective of this research were grounded on finding the relevant factors affecting employees' engagement. Four factors were established as benchmarks for the research purpose, namely financial reward, team climate, participation in decision making and career advancement. We have adopted Parasuramanet.al. (1998) as our research frameworks. The focus of this research is on Bank Islam Malaysia Berhad's (BIMB) employees in Terengganu, and the sample size were taken from the population of white collar worker in BIMB Terengganu. A total of 118 questionnaires were disseminated to each branch in Terengganu. Including Kemaman Branch. Dungun Branch, Jalan Sultan Ismail Branch, Padang Hiliran Branch. Kuala Nerus Branch. Regional Office and Jerteh Branch. The finding of this research show team climate and participation in decision making effectively determines employees' engagement, while financial reward and career advancement pose no significance to such engagement.
format Thesis
qualification_level Master's degree
author Mohd Maidin, Nuri Azaliah
Mohamed, Hayatul Akmal
author_facet Mohd Maidin, Nuri Azaliah
Mohamed, Hayatul Akmal
author_sort Mohd Maidin, Nuri Azaliah
title Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
title_short Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
title_full Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
title_fullStr Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
title_full_unstemmed Factors affecting employees’ engagement : a study on Bank Islam Malaysia Berhad (BIMB) Terengganu employees' / Nuri Azaliah Mohd Maidin & Hayatul Akmal Mohamed
title_sort factors affecting employees’ engagement : a study on bank islam malaysia berhad (bimb) terengganu employees' / nuri azaliah mohd maidin & hayatul akmal mohamed
granting_institution Universiti Teknologi MARA
granting_department Faculty of Business Management
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/36905/1/36905.PDF
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