Factors that contribute to customer loyalty towards Telekom Malaysia Kuantan / Nurul Huda Hj Ismail

In this study, the problem is to examine the factors that contribute to customer loyalty towards Telekom Malaysia Kuantan. The factors which focuses trust, brand image, service quality and customer satisfaction. Based on the questionnaire that being distribute to the customer at Kuantan area, this...

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主要作者: Hj Ismail, Nurul Huda
格式: Thesis
语言:English
出版: 2013
主题:
在线阅读:https://ir.uitm.edu.my/id/eprint/37852/1/37852.pdf
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