Factors that contribute to customer loyalty towards Telekom Malaysia Kuantan / Nurul Huda Hj Ismail
In this study, the problem is to examine the factors that contribute to customer loyalty towards Telekom Malaysia Kuantan. The factors which focuses trust, brand image, service quality and customer satisfaction. Based on the questionnaire that being distribute to the customer at Kuantan area, this...
Saved in:
主要作者: | |
---|---|
格式: | Thesis |
语言: | English |
出版: |
2013
|
主题: | |
在线阅读: | https://ir.uitm.edu.my/id/eprint/37852/1/37852.pdf |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!