Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin

Politics is an essential element of behavioural process in organizational settings (Allen, Madison, Porter, Renwick, & Mayes, 1979). It is believed that the existence of politics create tension and indicate irrational considerations especially when it involves formal organizational processes suc...

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Main Author:	Shahabudin, Sharifah Muhairah
Format:	Thesis
Language:	English
Published:	2007
Subjects:	Organizational effectiveness Performance measurement
Online Access:	https://ir.uitm.edu.my/id/eprint/39783/1/39783.pdf
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id	my-uitm-ir.39783
record_format	uketd_dc
spelling	my-uitm-ir.397832023-01-20T02:52:42Z Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin 2007 Shahabudin, Sharifah Muhairah Organizational effectiveness. Performance measurement Organizational sociology. Organization theory Politics is an essential element of behavioural process in organizational settings (Allen, Madison, Porter, Renwick, & Mayes, 1979). It is believed that the existence of politics create tension and indicate irrational considerations especially when it involves formal organizational processes such as decision and policy making, goal setting and resource allocation (Drory & Romm, 1990; Ferris & Kacmar, 1992). Due to its impact on organizational setting, organizational politics has been studied extensively over the last four decades. This study has adapted and modified the Perceptions of Organizational Politics Model (Ferris, Russ, and Fandt, 1989) and Organizational Image Model (Vigoda, Peretz & Zion, 2003) to examine the relationship between perceptions of organizational politics (i.e., go along to get ahead political attitude and politics in pay and promotion policies) and two organizational outcomes (i.e., organizational image and turnover intention). The current study also investigated the impact of perceived organizational support on the relationship between perceptions of organizational politics and organizational outcomes in two Malaysian IT services related organizations. Triangulation method, a combination of qualitative and quantitative method of data collection was used in the present study. Data was gathered primarily through questionnaire survey and secondly through semi-structured interviews with senior management team. The data was collected within three months with 362 respondents from questionnaire survey and 11 respondents from the interview. The questionnaires that were collected were analyzed using principal components factor analysis with VARIMAX rotation, descriptive statistics, Cronbach Alpha and Pearson Correlation. Hierarchical regression analysis was used to test the relationship between perceptions of organizational politics with the organizational outcomes and the moderator. Three personal variables (age, gender and organizational tenure) were controlled in the statistical analyses to reduce the possibility of spurious relationships. It was found only age had a significant effect on the impact or perceptions of organizational politics on turnover intentions. Results generally indicated that the relationship between perceptions of organizational politics and organizational image is inversely related, while the relationship with turnover intention is positively related. The findings also indicated that it is in line with other studies conducted in Malaysia (Poon, 2003, Rusinah, et. al, 2003), employees, in general perceived organizational politics as having a negative effect on the organization and that heightened perceptions of organizational politics will result in turnover intentions. The findings of the present study found that perceived organizational support has a moderating effect on the relationship between go along to get ahead and organizational image as well as the relationship between pay and promotion policies and turnover intentions. These results suggest the critical role of perceived organizational support to reduce turnover intentions and in fostering good organizational image. 2007 Thesis https://ir.uitm.edu.my/id/eprint/39783/ https://ir.uitm.edu.my/id/eprint/39783/1/39783.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Administrative Science and Policy Studies Ismail, Nooraini
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Ismail, Nooraini
topic	Organizational effectiveness Performance measurement Organizational effectiveness Performance measurement
spellingShingle	Organizational effectiveness Performance measurement Organizational effectiveness Performance measurement Shahabudin, Sharifah Muhairah Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
description	Politics is an essential element of behavioural process in organizational settings (Allen, Madison, Porter, Renwick, & Mayes, 1979). It is believed that the existence of politics create tension and indicate irrational considerations especially when it involves formal organizational processes such as decision and policy making, goal setting and resource allocation (Drory & Romm, 1990; Ferris & Kacmar, 1992). Due to its impact on organizational setting, organizational politics has been studied extensively over the last four decades. This study has adapted and modified the Perceptions of Organizational Politics Model (Ferris, Russ, and Fandt, 1989) and Organizational Image Model (Vigoda, Peretz & Zion, 2003) to examine the relationship between perceptions of organizational politics (i.e., go along to get ahead political attitude and politics in pay and promotion policies) and two organizational outcomes (i.e., organizational image and turnover intention). The current study also investigated the impact of perceived organizational support on the relationship between perceptions of organizational politics and organizational outcomes in two Malaysian IT services related organizations. Triangulation method, a combination of qualitative and quantitative method of data collection was used in the present study. Data was gathered primarily through questionnaire survey and secondly through semi-structured interviews with senior management team. The data was collected within three months with 362 respondents from questionnaire survey and 11 respondents from the interview. The questionnaires that were collected were analyzed using principal components factor analysis with VARIMAX rotation, descriptive statistics, Cronbach Alpha and Pearson Correlation. Hierarchical regression analysis was used to test the relationship between perceptions of organizational politics with the organizational outcomes and the moderator. Three personal variables (age, gender and organizational tenure) were controlled in the statistical analyses to reduce the possibility of spurious relationships. It was found only age had a significant effect on the impact or perceptions of organizational politics on turnover intentions. Results generally indicated that the relationship between perceptions of organizational politics and organizational image is inversely related, while the relationship with turnover intention is positively related. The findings also indicated that it is in line with other studies conducted in Malaysia (Poon, 2003, Rusinah, et. al, 2003), employees, in general perceived organizational politics as having a negative effect on the organization and that heightened perceptions of organizational politics will result in turnover intentions. The findings of the present study found that perceived organizational support has a moderating effect on the relationship between go along to get ahead and organizational image as well as the relationship between pay and promotion policies and turnover intentions. These results suggest the critical role of perceived organizational support to reduce turnover intentions and in fostering good organizational image.
format	Thesis
qualification_level	Master's degree
author	Shahabudin, Sharifah Muhairah
author_facet	Shahabudin, Sharifah Muhairah
author_sort	Shahabudin, Sharifah Muhairah
title	Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
title_short	Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
title_full	Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
title_fullStr	Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
title_full_unstemmed	Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin
title_sort	perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two malaysian organizations / sharifah muhairah shahabudin
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Administrative Science and Policy Studies
publishDate	2007
url	https://ir.uitm.edu.my/id/eprint/39783/1/39783.pdf
_version_	1783734537791995904

Perceived organizational support and the relationship between perceptions of organizational politics and organizational outcomes: a case study of two Malaysian organizations / Sharifah Muhairah Shahabudin

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