Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi

This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant...

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Main Author:	Mohamed Rasdi, Nurliza
Format:	Thesis
Language:	English
Published:	2018
Subjects:	Mathematical statistics Probabilities Analytical methods used in the solution of physical problems
Online Access:	https://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf
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id	my-uitm-ir.40065
record_format	uketd_dc
spelling	my-uitm-ir.400652021-01-04T09:54:26Z Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi 2018-01 Mohamed Rasdi, Nurliza Mathematical statistics. Probabilities Analytical methods used in the solution of physical problems Programming. Rule-based programming. Backtrack programming This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant forms and less knowledgeable about file preparation. The element implemented in the system is quality planning, quality control and quality improvement of the Quality Trilogy created by Juran (1986). It is design and developed by using the waterfall model as the methodology of the system. The system has been tested by conducting system testing, expert evaluation and user evaluation. As the result, the suggestion among the experts is to improve the interface of the system to become more user-friendly. Highest mean of system capabilities structure is 4.40 with the mode of 5 has been achieved. This mean value proves that ST3P is capable to be use by all users. Nevertheless, the system need to link with the Online Staff Information System (OSIS) database of UiTMT. It is hoped that ST3P will provide the best solution to organize the process of taking the needed action. 2018-01 Thesis https://ir.uitm.edu.my/id/eprint/40065/ https://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf text en public degree Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Samsudin, Norlela
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Samsudin, Norlela
topic	Mathematical statistics Probabilities Analytical methods used in the solution of physical problems Mathematical statistics Probabilities
spellingShingle	Mathematical statistics Probabilities Analytical methods used in the solution of physical problems Mathematical statistics Probabilities Mohamed Rasdi, Nurliza Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
description	This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant forms and less knowledgeable about file preparation. The element implemented in the system is quality planning, quality control and quality improvement of the Quality Trilogy created by Juran (1986). It is design and developed by using the waterfall model as the methodology of the system. The system has been tested by conducting system testing, expert evaluation and user evaluation. As the result, the suggestion among the experts is to improve the interface of the system to become more user-friendly. Highest mean of system capabilities structure is 4.40 with the mode of 5 has been achieved. This mean value proves that ST3P is capable to be use by all users. Nevertheless, the system need to link with the Online Staff Information System (OSIS) database of UiTMT. It is hoped that ST3P will provide the best solution to organize the process of taking the needed action.
format	Thesis
qualification_level	Bachelor degree
author	Mohamed Rasdi, Nurliza
author_facet	Mohamed Rasdi, Nurliza
author_sort	Mohamed Rasdi, Nurliza
title	Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_short	Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_full	Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_fullStr	Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_full_unstemmed	Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_sort	preventive, corrective and improvement action system of uitm terengganu (st3p) / nurliza mohamed rasdi
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2018
url	https://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf
_version_	1783734559667388416

Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi

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