E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab

Universities worldwide are increasing their investments on information technology (IT) infrastructure, and on online learning technologies, collectively known as e-education systems. With their powerful functionalities and ERP-like integrative capabilities, these systems are increasingly used in hig...

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Main Author:	Wahab, Noor Zaila
Format:	Thesis
Language:	English
Published:	2008
Subjects:	Audiovisual education Audiovisual materials
Online Access:	https://ir.uitm.edu.my/id/eprint/40147/1/40147.pdf
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id	my-uitm-ir.40147
record_format	uketd_dc
spelling	my-uitm-ir.401472021-12-27T03:25:17Z E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab 2008 Wahab, Noor Zaila Audiovisual education. Audiovisual materials Computer network resources. Internet in education. Web-based instruction Universities worldwide are increasing their investments on information technology (IT) infrastructure, and on online learning technologies, collectively known as e-education systems. With their powerful functionalities and ERP-like integrative capabilities, these systems are increasingly used in higher education institutions to deliver seamless education services and blended learning; and also as a means for organizational transformation. Adoption of these evolving systems are however large-scale, high-risk. costly and requires changes to existing educational practices. Adding to these challenges is the fact that these technologies are traditionally studied and evaluated as educational technology despite their growing importance towards organizational performance. Thus. there is a need for new perspectives on e-education systems research in order to stay relevant. To remain within this paradigm would mean studies are solely focused on pedagogical issues, isolated from organizational context and do not address current realities of their implementations. This study addresses the research gaps by proposing a model of e-education systems implementation success based on its organizational and pedagogical relevance. A causal model was developed by synthesizing several theories from the technology diffusion, technology acceptance, information systems (IS) evaluation and IS implementation literature. The model assumes sustained use or continuance of the systems as an indicator of their implementation success. The model is an attempt to extend Bhattacherjee's (2001) model of IS Continuance by proposing two new constructs, perceived organizational benefits, and organizational IS continuance. Since measurement of the perceived organizational benefits construct requires the identification of specific organizational benefits of e-education systems, a classification framework for e-education systems benefits was also developed. The framework is an extension of Shang & Seddon (2002) ERP benefits framework. To test the model and framework, data was collected through a survey of 262 users (lecturers and students) of an education enterprise portal in a Malaysian public university. Using a confirmatory factor analysis approach and structural equation modeling techniques for analyses, the data confirmed the causal relationships proposed in the model. Perceived organizational benefits, perceived usefulness and expectations-confirmation successfully explained 84 % of the variance in the dependent variable, organizational Information Systems Continuance. There was also statistical evidence for the model to be applicable to both groups of stakeholders thus further supporting the hypothesis that organizational IS continuance can be an objective proxy for IS implementation success. 2008 Thesis https://ir.uitm.edu.my/id/eprint/40147/ https://ir.uitm.edu.my/id/eprint/40147/1/40147.pdf text en public phd doctoral Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Arshad, Nor Habibah (Associate Professor Datin Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Arshad, Nor Habibah (Associate Professor Datin Dr.)
topic	Audiovisual education Audiovisual materials Audiovisual education Audiovisual materials
spellingShingle	Audiovisual education Audiovisual materials Audiovisual education Audiovisual materials Wahab, Noor Zaila E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
description	Universities worldwide are increasing their investments on information technology (IT) infrastructure, and on online learning technologies, collectively known as e-education systems. With their powerful functionalities and ERP-like integrative capabilities, these systems are increasingly used in higher education institutions to deliver seamless education services and blended learning; and also as a means for organizational transformation. Adoption of these evolving systems are however large-scale, high-risk. costly and requires changes to existing educational practices. Adding to these challenges is the fact that these technologies are traditionally studied and evaluated as educational technology despite their growing importance towards organizational performance. Thus. there is a need for new perspectives on e-education systems research in order to stay relevant. To remain within this paradigm would mean studies are solely focused on pedagogical issues, isolated from organizational context and do not address current realities of their implementations. This study addresses the research gaps by proposing a model of e-education systems implementation success based on its organizational and pedagogical relevance. A causal model was developed by synthesizing several theories from the technology diffusion, technology acceptance, information systems (IS) evaluation and IS implementation literature. The model assumes sustained use or continuance of the systems as an indicator of their implementation success. The model is an attempt to extend Bhattacherjee's (2001) model of IS Continuance by proposing two new constructs, perceived organizational benefits, and organizational IS continuance. Since measurement of the perceived organizational benefits construct requires the identification of specific organizational benefits of e-education systems, a classification framework for e-education systems benefits was also developed. The framework is an extension of Shang & Seddon (2002) ERP benefits framework. To test the model and framework, data was collected through a survey of 262 users (lecturers and students) of an education enterprise portal in a Malaysian public university. Using a confirmatory factor analysis approach and structural equation modeling techniques for analyses, the data confirmed the causal relationships proposed in the model. Perceived organizational benefits, perceived usefulness and expectations-confirmation successfully explained 84 % of the variance in the dependent variable, organizational Information Systems Continuance. There was also statistical evidence for the model to be applicable to both groups of stakeholders thus further supporting the hypothesis that organizational IS continuance can be an objective proxy for IS implementation success.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Wahab, Noor Zaila
author_facet	Wahab, Noor Zaila
author_sort	Wahab, Noor Zaila
title	E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
title_short	E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
title_full	E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
title_fullStr	E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
title_full_unstemmed	E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab
title_sort	e-education systems implementation success: an information systems continuance model / noor zaila wahab
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2008
url	https://ir.uitm.edu.my/id/eprint/40147/1/40147.pdf
_version_	1783734563768369152

E-education systems implementation success: an information systems continuance model / Noor Zaila Wahab

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