Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan

In Malaysia, tourism industry is the most important industry that can increase the economy of our country. Because of that scenario, most of the hotel in Malaysia fight to run in providing the best quality of services to their customer. Nowadays, the importance of building and hotel industries in Ma...

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Bibliographic Details
Main Author:	Hasnan, Noor Shazarina
Format:	Thesis
Language:	English
Published:	2003
Subjects:	Management of engineering works
Online Access:	https://ir.uitm.edu.my/id/eprint/40470/1/40470.pdf
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id	my-uitm-ir.40470
record_format	uketd_dc
spelling	my-uitm-ir.404702022-10-03T00:19:23Z Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan 2003 Hasnan, Noor Shazarina Management of engineering works In Malaysia, tourism industry is the most important industry that can increase the economy of our country. Because of that scenario, most of the hotel in Malaysia fight to run in providing the best quality of services to their customer. Nowadays, the importance of building and hotel industries in Malaysia cannot be denied. This industry has provided such a large income for Malaysia in economy and tourism. In order to keep the continuity of income, hotel must be maintained to keep it in good condition and environment friendly. The importance of keeping these are to prolong life span of building itself, guarantee the health and safety of tenant, users or workers, beside reduce breakdown of the hotel building. So that, maintenance is the most important thing to do to ensure hotel in a good condition and environment friendly. Otherwise, it also can ensure the hotel can provide good service for their customers. 2003 Thesis https://ir.uitm.edu.my/id/eprint/40470/ https://ir.uitm.edu.my/id/eprint/40470/1/40470.pdf text en public degree Universiti Teknologi MARA Faculty of Architecture, Planning and Surveying Hasnan, Noor Shazarina
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Hasnan, Noor Shazarina
topic	Management of engineering works
spellingShingle	Management of engineering works Hasnan, Noor Shazarina Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
description	In Malaysia, tourism industry is the most important industry that can increase the economy of our country. Because of that scenario, most of the hotel in Malaysia fight to run in providing the best quality of services to their customer. Nowadays, the importance of building and hotel industries in Malaysia cannot be denied. This industry has provided such a large income for Malaysia in economy and tourism. In order to keep the continuity of income, hotel must be maintained to keep it in good condition and environment friendly. The importance of keeping these are to prolong life span of building itself, guarantee the health and safety of tenant, users or workers, beside reduce breakdown of the hotel building. So that, maintenance is the most important thing to do to ensure hotel in a good condition and environment friendly. Otherwise, it also can ensure the hotel can provide good service for their customers.
format	Thesis
qualification_level	Bachelor degree
author	Hasnan, Noor Shazarina
author_facet	Hasnan, Noor Shazarina
author_sort	Hasnan, Noor Shazarina
title	Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
title_short	Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
title_full	Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
title_fullStr	Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
title_full_unstemmed	Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
title_sort	problems in achieving maintenance service standard in four (4) star hotel / noor shazarina hasnan
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Architecture, Planning and Surveying
publishDate	2003
url	https://ir.uitm.edu.my/id/eprint/40470/1/40470.pdf
_version_	1783734579907002368

Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan

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