FNM E-Commerce System (FES) / Ahmad Khairi Juha

E-commerce can be defined as the purchasing and offering of merchandise and benefits, or the transmitting of assets or information, over an electronic system. The proposed company for this project is FNM STAR Enterprise. Their business is still using record book in the purchasing and selling process...

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Main Author:	Juha, Ahmad Khairi
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Telemarketing Internet marketing Consumer satisfaction Web databases
Online Access:	https://ir.uitm.edu.my/id/eprint/41328/1/41328.pdf
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id	my-uitm-ir.41328
record_format	uketd_dc
spelling	my-uitm-ir.413282021-02-04T09:56:40Z FNM E-Commerce System (FES) / Ahmad Khairi Juha 2017-01 Juha, Ahmad Khairi Telemarketing. Internet marketing Market segmentation. Target marketing Consumer satisfaction Programming. Rule-based programming. Backtrack programming Web-based user interfaces. User interfaces (Computer systems) Web databases E-commerce can be defined as the purchasing and offering of merchandise and benefits, or the transmitting of assets or information, over an electronic system. The proposed company for this project is FNM STAR Enterprise. Their business is still using record book in the purchasing and selling process. This method can be tiresome and troublesome as the staff need to manually browse through the record books to find about all the transactions, sales, and stocks. Three objectives are identified which is to identify the current business process on soy based product and the problem regarding the buying and selling product related to FNM STAR Enterprise to develop a system for FNM STAR Enterprise and to evaluate the functionality and usability of the system to target user. The FNM E-Commerce System use the theory of User- Centered Design and is developed based on the Adapted Waterfall Model. It has been tested and evaluated by three (3) expert users and thirty (30) respondents. The highest mean for every construct are 4.33(SD=0.52) for user-centered design theory, 4.67(SD=0.52) for ease of use, 4.33(SD-0.52) for usefulness, 4.33(SD=0.52) for satisfaction, 4.5(SD=0.55) for ease of learning, 4.67(SD=0.52) for navigation, and 4.17(SD=0.41) for design. This shows that the usability and design of the system is good since all the means are above than 4.00 and the standard deviations (SD) less than 1. The limitation is there are less variety of products available in this company. For recommendation, more delivery area coverage can be provided to ease the customers in the buying process. 2017-01 Thesis https://ir.uitm.edu.my/id/eprint/41328/ https://ir.uitm.edu.my/id/eprint/41328/1/41328.pdf text en public degree Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Mohd Bahrin, Ummu Fatihah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Bahrin, Ummu Fatihah
topic	Telemarketing Internet marketing Telemarketing Internet marketing Consumer satisfaction Telemarketing Internet marketing Telemarketing Internet marketing Web databases
spellingShingle	Telemarketing Internet marketing Telemarketing Internet marketing Consumer satisfaction Telemarketing Internet marketing Telemarketing Internet marketing Web databases Juha, Ahmad Khairi FNM E-Commerce System (FES) / Ahmad Khairi Juha
description	E-commerce can be defined as the purchasing and offering of merchandise and benefits, or the transmitting of assets or information, over an electronic system. The proposed company for this project is FNM STAR Enterprise. Their business is still using record book in the purchasing and selling process. This method can be tiresome and troublesome as the staff need to manually browse through the record books to find about all the transactions, sales, and stocks. Three objectives are identified which is to identify the current business process on soy based product and the problem regarding the buying and selling product related to FNM STAR Enterprise to develop a system for FNM STAR Enterprise and to evaluate the functionality and usability of the system to target user. The FNM E-Commerce System use the theory of User- Centered Design and is developed based on the Adapted Waterfall Model. It has been tested and evaluated by three (3) expert users and thirty (30) respondents. The highest mean for every construct are 4.33(SD=0.52) for user-centered design theory, 4.67(SD=0.52) for ease of use, 4.33(SD-0.52) for usefulness, 4.33(SD=0.52) for satisfaction, 4.5(SD=0.55) for ease of learning, 4.67(SD=0.52) for navigation, and 4.17(SD=0.41) for design. This shows that the usability and design of the system is good since all the means are above than 4.00 and the standard deviations (SD) less than 1. The limitation is there are less variety of products available in this company. For recommendation, more delivery area coverage can be provided to ease the customers in the buying process.
format	Thesis
qualification_level	Bachelor degree
author	Juha, Ahmad Khairi
author_facet	Juha, Ahmad Khairi
author_sort	Juha, Ahmad Khairi
title	FNM E-Commerce System (FES) / Ahmad Khairi Juha
title_short	FNM E-Commerce System (FES) / Ahmad Khairi Juha
title_full	FNM E-Commerce System (FES) / Ahmad Khairi Juha
title_fullStr	FNM E-Commerce System (FES) / Ahmad Khairi Juha
title_full_unstemmed	FNM E-Commerce System (FES) / Ahmad Khairi Juha
title_sort	fnm e-commerce system (fes) / ahmad khairi juha
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2017
url	https://ir.uitm.edu.my/id/eprint/41328/1/41328.pdf
_version_	1783734626957656064

FNM E-Commerce System (FES) / Ahmad Khairi Juha

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