PROPERTYQUAL: assessing property management service quality of office buildings in Malaysia / Zarita Ahmad @ Baharum
This study focuses on service quality in the property management services. Service quality is a very complex phenomenon due to the 'nature' of services. Although the results of the service and the tools/instruments it involves may be concrete, the service itself is abstract and difficult t...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 語言: | English |
| 出版: |
2006
|
| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/42511/1/42511.pdf |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|