Improving Tenaga Nasional Berhad (TNB)’s efficiency through Business Process Reengineering (BPR) / Noorasita Ismail ... [et al.]

The purposes of the study are to identify and analyse the causes of inefficient supply application process and non-compliance to Performance Standard of Electricity Supply Services of TNB as regulated by EC at TNB Penang. The study also strives to provide general evaluation of utilization of Informa...

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Bibliographic Details
Main Authors: Ismail, Noorasita, Rostam Afandi, Erza Syahanas, Md. Yusoff, Noorazlina
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/43506/1/43506.pdf
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