Improving Tenaga Nasional Berhad (TNB)’s efficiency through Business Process Reengineering (BPR) / Noorasita Ismail ... [et al.]
The purposes of the study are to identify and analyse the causes of inefficient supply application process and non-compliance to Performance Standard of Electricity Supply Services of TNB as regulated by EC at TNB Penang. The study also strives to provide general evaluation of utilization of Informa...
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Main Authors: | Ismail, Noorasita, Rostam Afandi, Erza Syahanas, Md. Yusoff, Noorazlina |
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Format: | Thesis |
Language: | English |
Published: |
2018
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/43506/1/43506.pdf |
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