Improving Tenaga Nasional Berhad (TNB)’s efficiency through Business Process Reengineering (BPR) / Noorasita Ismail ... [et al.]

The purposes of the study are to identify and analyse the causes of inefficient supply application process and non-compliance to Performance Standard of Electricity Supply Services of TNB as regulated by EC at TNB Penang. The study also strives to provide general evaluation of utilization of Informa...

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Main Authors: Ismail, Noorasita, Rostam Afandi, Erza Syahanas, Md. Yusoff, Noorazlina
格式: Thesis
语言:English
出版: 2018
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在线阅读:https://ir.uitm.edu.my/id/eprint/43506/1/43506.pdf
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