Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin

A business performance of a company can be measure in several of disciplines. Hinrich Industries Sdn. Bhd. (HJSB) aware at the early stage in running business, it is important to identify what factors have a strong influence to their business performance. This study aimed to investigate the relation...

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Main Authors:	Ahmad, Intan Ku Rohani, Zahirudin, Ainur Liyana
Format:	Thesis
Language:	English
Published:	2018
Subjects:	Business Success in business
Online Access:	https://ir.uitm.edu.my/id/eprint/43508/1/43508.pdf
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id	my-uitm-ir.43508
record_format	uketd_dc
spelling	my-uitm-ir.435082022-11-25T03:00:38Z Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin 2018-01-05 Ahmad, Intan Ku Rohani Zahirudin, Ainur Liyana Business Success in business A business performance of a company can be measure in several of disciplines. Hinrich Industries Sdn. Bhd. (HJSB) aware at the early stage in running business, it is important to identify what factors have a strong influence to their business performance. This study aimed to investigate the relationship between product quality, product innovation, and customer service management in HISB towards the HISB business performance. This study is an applied research using business and conceptual framework to further verify the finding. A total number of eighty-five questionnaires were distributed with seventy-six percent rate (sixty-five questionnaires) of return and usable. It was done with cooperate from the Management of HISB within two weeks periods. SPSS version twenty three had been used to analyse the findings. The reliability analysis indicates all the variables are reliable. Correlation also demonstrated all studied variables are significant correlate to business performance, which can help to increase the HISB business performance. Apart from that, regression analysis shows there is significant positive relationship between all the variables with the business performance. However, this study solely focuses on HISB product without comparing with other competitors in the industr Finding and result of this study suggest that Management of HISB to implement few business strategies in order to increase their business perfonnance and their number of customers. 2018-01 Thesis https://ir.uitm.edu.my/id/eprint/43508/ https://ir.uitm.edu.my/id/eprint/43508/1/43508.pdf text en public masters Universiti Teknologi MARA Cawangan Kedah Faculty of Business Mangement
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Business Success in business
spellingShingle	Business Success in business Ahmad, Intan Ku Rohani Zahirudin, Ainur Liyana Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
description	A business performance of a company can be measure in several of disciplines. Hinrich Industries Sdn. Bhd. (HJSB) aware at the early stage in running business, it is important to identify what factors have a strong influence to their business performance. This study aimed to investigate the relationship between product quality, product innovation, and customer service management in HISB towards the HISB business performance. This study is an applied research using business and conceptual framework to further verify the finding. A total number of eighty-five questionnaires were distributed with seventy-six percent rate (sixty-five questionnaires) of return and usable. It was done with cooperate from the Management of HISB within two weeks periods. SPSS version twenty three had been used to analyse the findings. The reliability analysis indicates all the variables are reliable. Correlation also demonstrated all studied variables are significant correlate to business performance, which can help to increase the HISB business performance. Apart from that, regression analysis shows there is significant positive relationship between all the variables with the business performance. However, this study solely focuses on HISB product without comparing with other competitors in the industr Finding and result of this study suggest that Management of HISB to implement few business strategies in order to increase their business perfonnance and their number of customers.
format	Thesis
qualification_level	Master's degree
author	Ahmad, Intan Ku Rohani Zahirudin, Ainur Liyana
author_facet	Ahmad, Intan Ku Rohani Zahirudin, Ainur Liyana
author_sort	Ahmad, Intan Ku Rohani
title	Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
title_short	Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
title_full	Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
title_fullStr	Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
title_full_unstemmed	Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin
title_sort	hinrich industries sdn. bhd. aims to improve business performance / intan ku rohana ahmad and ainur liyana zahirudin
granting_institution	Universiti Teknologi MARA Cawangan Kedah
granting_department	Faculty of Business Mangement
publishDate	2018
url	https://ir.uitm.edu.my/id/eprint/43508/1/43508.pdf
_version_	1783734693454151680

Hinrich Industries Sdn. Bhd. aims to improve business performance / Intan Ku Rohana Ahmad and Ainur Liyana Zahirudin

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