Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim

Purpose of this study is to investigate the factors that may affect consumers' online repurchase intentions. Today consumer choice is very important' for the marketers in order to meet the customer preferences especially when the use of technologies that keep booming and increasing. There...

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Main Author: Kassim @ Hassim, Fatimah Az-Zahra
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/49702/1/49702.pdf
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spelling my-uitm-ir.497022021-09-22T03:44:28Z Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim 2018 Kassim @ Hassim, Fatimah Az-Zahra Marketing Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce Purpose of this study is to investigate the factors that may affect consumers' online repurchase intentions. Today consumer choice is very important' for the marketers in order to meet the customer preferences especially when the use of technologies that keep booming and increasing. There are few factors that can affect the customer online repurchase intention towards the herbal supplements product in terms of buying through online, which are perceive value, perceive ease of use, firm's reputation and also trust. These elements are important to determine whether the customer will have their intention to repurchase the herbal supplements -through online for another time. Reason for doing this research are too knows view of respondents towards the Naturemedics Laboratories' customers about which factors are most influences to the consumer that can affect their repurchase decision. This survey was conducted to collect primary, data, which is researcher do a survey by giving questionnaire to the people that once purchased the products from Naturemedics Laboratories through online medium 30 respondents are involved to answer the questionnaire. The data was analyzing by using SPSS. Findings suggested that factors of trust have positive relationship with online repurchase intention. 2018 Thesis https://ir.uitm.edu.my/id/eprint/49702/ https://ir.uitm.edu.my/id/eprint/49702/1/49702.pdf text en public degree Universiti Teknologi MARA Faculty of Business Management Md Dahlan, Jaslin
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Md Dahlan, Jaslin
topic Marketing
Marketing
Electronic commerce
spellingShingle Marketing
Marketing
Electronic commerce
Kassim @ Hassim, Fatimah Az-Zahra
Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
description Purpose of this study is to investigate the factors that may affect consumers' online repurchase intentions. Today consumer choice is very important' for the marketers in order to meet the customer preferences especially when the use of technologies that keep booming and increasing. There are few factors that can affect the customer online repurchase intention towards the herbal supplements product in terms of buying through online, which are perceive value, perceive ease of use, firm's reputation and also trust. These elements are important to determine whether the customer will have their intention to repurchase the herbal supplements -through online for another time. Reason for doing this research are too knows view of respondents towards the Naturemedics Laboratories' customers about which factors are most influences to the consumer that can affect their repurchase decision. This survey was conducted to collect primary, data, which is researcher do a survey by giving questionnaire to the people that once purchased the products from Naturemedics Laboratories through online medium 30 respondents are involved to answer the questionnaire. The data was analyzing by using SPSS. Findings suggested that factors of trust have positive relationship with online repurchase intention.
format Thesis
qualification_level Bachelor degree
author Kassim @ Hassim, Fatimah Az-Zahra
author_facet Kassim @ Hassim, Fatimah Az-Zahra
author_sort Kassim @ Hassim, Fatimah Az-Zahra
title Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
title_short Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
title_full Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
title_fullStr Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
title_full_unstemmed Research on factors of online repurchase intention towards the herbal supplement products in Malaysia (Naturemedics Laboratories) / Fatimah Az-Zahra Kassim @ Hassim
title_sort research on factors of online repurchase intention towards the herbal supplement products in malaysia (naturemedics laboratories) / fatimah az-zahra kassim @ hassim
granting_institution Universiti Teknologi MARA
granting_department Faculty of Business Management
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/49702/1/49702.pdf
_version_ 1783734808488181760