Counseling quality in community pharmacies in Selangor / Noraseli Ali

Quality of counseling in a community pharmacy setting is difficult to measure; the pseudo customers approach appears to be a more reliable measure compared to other methods. The aim of this research is to study the level and quality of patient counseling skills in community pharmacies in Selangor. O...

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Bibliographic Details
Main Author: Ali, Noraseli
Format: Thesis
Language:English
Published: 2010
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Online Access:https://ir.uitm.edu.my/id/eprint/50089/1/50089.pdf
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