Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris

Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourci...

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Main Author:	Syed Aris, Syaripah Ruzaini
Format:	Thesis
Language:	English
Published:	2010
Subjects:	Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf
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id	my-uitm-ir.5272
record_format	uketd_dc
spelling	my-uitm-ir.52722016-11-26T01:39:35Z Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris 2010 Syed Aris, Syaripah Ruzaini Malaysia Malaysia Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourcing, it should be noted that IT outsourcing is not a panacea. It requires effective management in order to prevent projects from failing. This problem has also been reported to happen with the IT outsourcing projects in Malaysia. It is essential to identify, manage and mitigate the risk inherent in IT outsourcing projects. Hence, this research would focuses on managing risk in IT outsourcing projects that would be applied in Malaysian environment. There are two research model used in this study. Research Model 1 is to investigate the factors that influenced the practise of risk management in IT outsourcing phase, evaluation on how organisations practised risk management in IT outsourcing project, identification of success rate and relationship between risk management in IT outsourcing phases and IT outsourcing success. Meanwhile, Research Model 2 determines the ranking of risk factors as assessed by managers in Malaysia. There were 38 risk factors used in this study and managers' perception towards those risks was then measured. The new risk factors as envisioned by the managers were also identified. Results from quantitative study revealed that only 35.6% IT outsourcing projects managed to be delivered successfully. 2010 Thesis https://ir.uitm.edu.my/id/eprint/5272/ https://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf text en public phd doctoral Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Malaysia Malaysia
spellingShingle	Malaysia Malaysia Syed Aris, Syaripah Ruzaini Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
description	Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourcing, it should be noted that IT outsourcing is not a panacea. It requires effective management in order to prevent projects from failing. This problem has also been reported to happen with the IT outsourcing projects in Malaysia. It is essential to identify, manage and mitigate the risk inherent in IT outsourcing projects. Hence, this research would focuses on managing risk in IT outsourcing projects that would be applied in Malaysian environment. There are two research model used in this study. Research Model 1 is to investigate the factors that influenced the practise of risk management in IT outsourcing phase, evaluation on how organisations practised risk management in IT outsourcing project, identification of success rate and relationship between risk management in IT outsourcing phases and IT outsourcing success. Meanwhile, Research Model 2 determines the ranking of risk factors as assessed by managers in Malaysia. There were 38 risk factors used in this study and managers' perception towards those risks was then measured. The new risk factors as envisioned by the managers were also identified. Results from quantitative study revealed that only 35.6% IT outsourcing projects managed to be delivered successfully.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Syed Aris, Syaripah Ruzaini
author_facet	Syed Aris, Syaripah Ruzaini
author_sort	Syed Aris, Syaripah Ruzaini
title	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_short	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_full	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_fullStr	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_full_unstemmed	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_sort	risk management in information technology outsourcing framework in malaysia / syaripah ruzaini syed aris
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2010
url	https://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf
_version_	1783733118596808704

Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris

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