The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz

Since museums shifted their role from a passive exhibition to an active learning environment, many types of interactive kiosks were implemented as a supportive learning tool in many museums. However, several studies have found that interactive kiosk adoption in the museum setting is relatively low b...

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Main Author: Abdul Aziz, Mohd Nasiruddin
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/53596/1/53596.pdf
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spelling my-uitm-ir.535962022-03-23T08:50:11Z The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz 2021-09 Abdul Aziz, Mohd Nasiruddin Art museums, galleries, etc. Museums. Exhibitions Architectural drawing and design Special classes of buildings Since museums shifted their role from a passive exhibition to an active learning environment, many types of interactive kiosks were implemented as a supportive learning tool in many museums. However, several studies have found that interactive kiosk adoption in the museum setting is relatively low because of numerous factors, including user beliefs and design issues. Based on the multi-level selection, the interactive kiosk in the National Music Museum of Malaysia was selected for the single case study of this explanatory research. This research aimed to propose a structural model of determinant factors to explain and predict the interactive kiosk adoption in the museum by identifying the determinant factors and examine the relationship between the identified determinant factors towards the usage intention. A quantitative analysis using Partial Least Square-Structural Equation Modelling procedure has been employed on n=277 samples with two major assessments: outer and inner model assessments. The outer model assessment indicated seven group factors that potentially influence the interactive kiosk adoption in the museum: perceived usefulness, perceived ease of use, system support, user interface design, navigation, accessibility, and comfortability. The relationship-test was found that perceived usefulness, user interface design, and navigation positively has a direct effect on the usage intention. While perceived ease of use affects the usage intention via perceived usefulness. The other four factors did not significantly affect usage intention with some possible explanations. Based on the empirical data evidence, this research proposed a structural model capable of explaining and predicting the interactive kiosk adoption in the museum. Additional information is provided along with the proposed model as a basic guideline for other museums. The research findings are applicable to the museum authority, technology provider, or design practitioner to enhance the interactive kiosk adoption in the future. 2021-09 Thesis https://ir.uitm.edu.my/id/eprint/53596/ https://ir.uitm.edu.my/id/eprint/53596/1/53596.pdf text en public phd doctoral Universiti Teknologi MARA Faculty of Architecture, Planning and Surveying Harun, Siti Norlizaiha (Assoc. Prof. Ts. Dr.)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Harun, Siti Norlizaiha (Assoc. Prof. Ts. Dr.)
topic Art museums
galleries
etc.
Art museums, galleries, etc.
Architectural drawing and design
Special classes of buildings
spellingShingle Art museums
galleries
etc.
Art museums, galleries, etc.
Architectural drawing and design
Special classes of buildings
Abdul Aziz, Mohd Nasiruddin
The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
description Since museums shifted their role from a passive exhibition to an active learning environment, many types of interactive kiosks were implemented as a supportive learning tool in many museums. However, several studies have found that interactive kiosk adoption in the museum setting is relatively low because of numerous factors, including user beliefs and design issues. Based on the multi-level selection, the interactive kiosk in the National Music Museum of Malaysia was selected for the single case study of this explanatory research. This research aimed to propose a structural model of determinant factors to explain and predict the interactive kiosk adoption in the museum by identifying the determinant factors and examine the relationship between the identified determinant factors towards the usage intention. A quantitative analysis using Partial Least Square-Structural Equation Modelling procedure has been employed on n=277 samples with two major assessments: outer and inner model assessments. The outer model assessment indicated seven group factors that potentially influence the interactive kiosk adoption in the museum: perceived usefulness, perceived ease of use, system support, user interface design, navigation, accessibility, and comfortability. The relationship-test was found that perceived usefulness, user interface design, and navigation positively has a direct effect on the usage intention. While perceived ease of use affects the usage intention via perceived usefulness. The other four factors did not significantly affect usage intention with some possible explanations. Based on the empirical data evidence, this research proposed a structural model capable of explaining and predicting the interactive kiosk adoption in the museum. Additional information is provided along with the proposed model as a basic guideline for other museums. The research findings are applicable to the museum authority, technology provider, or design practitioner to enhance the interactive kiosk adoption in the future.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Abdul Aziz, Mohd Nasiruddin
author_facet Abdul Aziz, Mohd Nasiruddin
author_sort Abdul Aziz, Mohd Nasiruddin
title The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
title_short The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
title_full The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
title_fullStr The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
title_full_unstemmed The adoption of interactive kiosk in the national music museum of Malaysia: an extension of design factors in the technology acceptance model / Mohd Nasiruddin Abdul Aziz
title_sort adoption of interactive kiosk in the national music museum of malaysia: an extension of design factors in the technology acceptance model / mohd nasiruddin abdul aziz
granting_institution Universiti Teknologi MARA
granting_department Faculty of Architecture, Planning and Surveying
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/53596/1/53596.pdf
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