Customers' satisfaction towards service quality at Tabung Haji Kelana Jaya / Nur Aleesya Rafman
The purpose of this study was to examine customers' satisfaction on quality service at Lembaga Tabung Haji Kelana Jaya. These respondents were the customers' of Lembaga Tabung Haji Kelana Jaya. The questionnaire was distributed to 110 customers. Data was analyzed using SPSS software versio...
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Main Author: | Rafman, Nur Aleesya |
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Format: | Thesis |
Language: | English |
Published: |
2018
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/56005/1/56005.pdf |
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