Customers' satisfaction towards service quality at Tabung Haji Kelana Jaya / Nur Aleesya Rafman

The purpose of this study was to examine customers' satisfaction on quality service at Lembaga Tabung Haji Kelana Jaya. These respondents were the customers' of Lembaga Tabung Haji Kelana Jaya. The questionnaire was distributed to 110 customers. Data was analyzed using SPSS software versio...

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Bibliographic Details
Main Author: Rafman, Nur Aleesya
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/56005/1/56005.pdf
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