Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob

The study discusses about 'Customer Satisfaction towards Cooperative Services: A Case Study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA).' There are many issues and problems arise currently regarding to the services sector. This is because services sector becoming necessity now to the...

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Main Author:	Mat Yaacob, Muhammad Aiman
Format:	Thesis
Language:	English
Published:	2019
Subjects:	Financial management Business finance Corporation finance Student aid
Online Access:	https://ir.uitm.edu.my/id/eprint/56020/1/56020.PDF
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id	my-uitm-ir.56020
record_format	uketd_dc
spelling	my-uitm-ir.560202022-04-05T03:35:38Z Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob 2019-01 Mat Yaacob, Muhammad Aiman Financial management. Business finance. Corporation finance Student aid The study discusses about 'Customer Satisfaction towards Cooperative Services: A Case Study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA).' There are many issues and problems arise currently regarding to the services sector. This is because services sector becoming necessity now to the public in doing their daily activities.Without services sector such as mart, supermarket, hotel and other services, human difficult and limited in doing their business. This study focussed on the factors in fluencing customer satisfaction and the level of customer satisfaction towards KOSISWA services which are the objective of this study. This two objective seenvery suitable because meet the criteria that needed. Next, the method that has beenusing in this study is quantitative research. There is literature review section in this study purposes to give some information to the reader about cooperative and customer satisfaction such as definition, legality and opinion of Islamic scholars about cooperative. Research report will be shows after the literature review and will be explain in findings and analysis chapter. Findings and analysis chapter are the main component in this study to explain about the objectives of the study. Lastly, discussion and recommendations will be made about the topic which has been discussed in the study. 2019-01 Thesis https://ir.uitm.edu.my/id/eprint/56020/ https://ir.uitm.edu.my/id/eprint/56020/1/56020.PDF text en public degree Universiti Teknologi MARA Faculty of Academy of Contemporary Islamic Studies Osman, Ahmad Sabri (Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Osman, Ahmad Sabri (Dr.)
topic	Financial management Business finance Corporation finance Student aid
spellingShingle	Financial management Business finance Corporation finance Student aid Mat Yaacob, Muhammad Aiman Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
description	The study discusses about 'Customer Satisfaction towards Cooperative Services: A Case Study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA).' There are many issues and problems arise currently regarding to the services sector. This is because services sector becoming necessity now to the public in doing their daily activities.Without services sector such as mart, supermarket, hotel and other services, human difficult and limited in doing their business. This study focussed on the factors in fluencing customer satisfaction and the level of customer satisfaction towards KOSISWA services which are the objective of this study. This two objective seenvery suitable because meet the criteria that needed. Next, the method that has beenusing in this study is quantitative research. There is literature review section in this study purposes to give some information to the reader about cooperative and customer satisfaction such as definition, legality and opinion of Islamic scholars about cooperative. Research report will be shows after the literature review and will be explain in findings and analysis chapter. Findings and analysis chapter are the main component in this study to explain about the objectives of the study. Lastly, discussion and recommendations will be made about the topic which has been discussed in the study.
format	Thesis
qualification_level	Bachelor degree
author	Mat Yaacob, Muhammad Aiman
author_facet	Mat Yaacob, Muhammad Aiman
author_sort	Mat Yaacob, Muhammad Aiman
title	Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
title_short	Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
title_full	Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
title_fullStr	Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
title_full_unstemmed	Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob
title_sort	customer satisfaction towards cooperative services: a case study at koperasi siswa uitm selangor berhad (kosiswa) / muhammad aiman mat yaacob
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Academy of Contemporary Islamic Studies
publishDate	2019
url	https://ir.uitm.edu.my/id/eprint/56020/1/56020.PDF
_version_	1783734934925475840

Customer satisfaction towards cooperative services: a case study at Koperasi Siswa UiTM Selangor Berhad (KOSISWA) / Muhammad Aiman Mat Yaacob

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