The role of customer information in providing banking services: a case study at a top three bank in Malaysia / Abdullah Sadli
This case study tries to establish whether a bank makes full use of the customer information that it has in its database in its strategy to provide banking services to customers. The customer information is divided into four types namely customer personal information, customer needs, customer behavi...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2002
|
| 主题: | |
| 在线阅读: | https://ir.uitm.edu.my/id/eprint/57427/1/57427.PDF |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|