The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim

Academic libraries must demonstrate their importance based on universities’ institutional outcomes. Web-based library and information services are widely provided in this regard, particularly in the digital age, to facilitate research and learning. Most studies in Malaysia were found to focus on cus...

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Main Author:	Hashim, Husain
Format:	Thesis
Language:	English
Published:	2023
Online Access:	https://ir.uitm.edu.my/id/eprint/58518/1/58518.pdf
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id	my-uitm-ir.58518
record_format	uketd_dc
spelling	my-uitm-ir.585182024-01-15T02:42:05Z The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim 2023 Hashim, Husain Academic libraries must demonstrate their importance based on universities’ institutional outcomes. Web-based library and information services are widely provided in this regard, particularly in the digital age, to facilitate research and learning. Most studies in Malaysia were found to focus on customer satisfaction, service effectiveness, and quality. Instead, numerous international studies have emphasized the utilization of library and information services and students' academic performance in terms of output and outcome. Therefore, this study aims to examine the utilization of web-based library and information services and their influencing factors after reviewing relevant literature, models, theories, and standards. Three factors were identified as library technology, library support, and library environment. Information literacy skills were added as a moderating variable to investigate their effect on library technology and library environment factors in relation to utilizing web-based library and information services. The research framework included five variables and eleven dimensions in total, and five hypotheses were tested. The study was conducted in Malaysia, involving twenty public universities. A quantitative approach was employed, and postgraduate students participated through the distribution of a set of survey questionnaires. The Raosoft calculator suggested 383 as the sample size, and stratified sampling was used to collect data to represent the research, comprehensive, and focused university clusters. Consequently, data from 527 respondents was collected and analyzed using SPSS version 26 and SMARTPLS version 3. 2023 Thesis https://ir.uitm.edu.my/id/eprint/58518/ https://ir.uitm.edu.my/id/eprint/58518/1/58518.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) College of Computing, Informatics and Media Mohamed Shuhidan, Shamila
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohamed Shuhidan, Shamila
description	Academic libraries must demonstrate their importance based on universities’ institutional outcomes. Web-based library and information services are widely provided in this regard, particularly in the digital age, to facilitate research and learning. Most studies in Malaysia were found to focus on customer satisfaction, service effectiveness, and quality. Instead, numerous international studies have emphasized the utilization of library and information services and students' academic performance in terms of output and outcome. Therefore, this study aims to examine the utilization of web-based library and information services and their influencing factors after reviewing relevant literature, models, theories, and standards. Three factors were identified as library technology, library support, and library environment. Information literacy skills were added as a moderating variable to investigate their effect on library technology and library environment factors in relation to utilizing web-based library and information services. The research framework included five variables and eleven dimensions in total, and five hypotheses were tested. The study was conducted in Malaysia, involving twenty public universities. A quantitative approach was employed, and postgraduate students participated through the distribution of a set of survey questionnaires. The Raosoft calculator suggested 383 as the sample size, and stratified sampling was used to collect data to represent the research, comprehensive, and focused university clusters. Consequently, data from 527 respondents was collected and analyzed using SPSS version 26 and SMARTPLS version 3.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Hashim, Husain
spellingShingle	Hashim, Husain The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
author_facet	Hashim, Husain
author_sort	Hashim, Husain
title	The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
title_short	The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
title_full	The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
title_fullStr	The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
title_full_unstemmed	The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim
title_sort	relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in malaysian academic libraries / husain hashim
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	College of Computing, Informatics and Media
publishDate	2023
url	https://ir.uitm.edu.my/id/eprint/58518/1/58518.pdf
_version_	1794191833437306880

The relationship between library technology, support, environment and postgraduate students’ utilization of web-based library and information services in Malaysian academic libraries / Husain Hashim

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