Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman

Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking,...

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Bibliographic Details
Main Author:	Sulaiman, Nor Hissam
Format:	Thesis
Language:	English
Published:	2001
Subjects:	Consumer satisfaction Banking Communication of technical information Technological change
Online Access:	https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF
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id	my-uitm-ir.58592
record_format	uketd_dc
spelling	my-uitm-ir.585922022-04-21T07:34:05Z Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman 2001-05 Sulaiman, Nor Hissam Consumer satisfaction Banking Communication of technical information Technological change Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking, and the latest technology, Internet Banking. In this context, the purpose of this study is to examine the evolution of Electronic Banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers' reactions to these delivery channels. 2001-05 Thesis https://ir.uitm.edu.my/id/eprint/58592/ https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF text en public masters Universiti Teknologi MARA (Kampus Puncak Perdana) Faculty of Information Management Hashim, Laili
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Hashim, Laili
topic	Consumer satisfaction Banking Communication of technical information Technological change
spellingShingle	Consumer satisfaction Banking Communication of technical information Technological change Sulaiman, Nor Hissam Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
description	Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking, and the latest technology, Internet Banking. In this context, the purpose of this study is to examine the evolution of Electronic Banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers' reactions to these delivery channels.
format	Thesis
qualification_level	Master's degree
author	Sulaiman, Nor Hissam
author_facet	Sulaiman, Nor Hissam
author_sort	Sulaiman, Nor Hissam
title	Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_short	Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_full	Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_fullStr	Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_full_unstemmed	Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_sort	electronic banking in malaysia: a note on evolution of services and consumer reactions / nor hissam sulaiman
granting_institution	Universiti Teknologi MARA (Kampus Puncak Perdana)
granting_department	Faculty of Information Management
publishDate	2001
url	https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF
_version_	1783734997849473024

Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman

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