Users' perceptions of service quality at the Library of Co-operative College, Malaysia / Siti Suhana Adnan

Users' perceptions of service quality at the Library of Co-operative College, Malaysia / Siti Suhana Adnan

This study is an exploratory study which examines the users' perceptions of service quality at the Library of Co-operative College, Malaysia. It attempts to assess the factors that influenced the quality services in CCM Library services, the problems area in library services and the perceived l...

Saved in:

書目詳細資料
主要作者:	Adnan, Siti Suhana
格式:	Thesis
語言:	English
出版:	2009
主題:	University and college Academic libraries
在線閱讀:	https://ir.uitm.edu.my/id/eprint/58633/1/58633.PDF
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

相似書籍

Usability evaluation on UiTM digital library's interface / Rosannizawatie Roslan
由: Roslan, Rosannizawatie
出版: (2012)

Interlibrary loan services in academic libraries: a case study on its effectiveness in Perpustakaan Tun Abdul Razak 1, Shah Alam / Noraishah Abdullah
由: Abdullah, Noraishah
出版: (2003)

Information authenticity perception of academic librarians on social media for service performance / Nor Zaina Zaharah Mohamad Ariff
由: Mohamad Ariff, Nor Zaina Zaharah
出版: (2022)

Investigating the determinants and impacts of digital library engagement among postgraduate students in Malaysian research universities / Mohamad Rahimi Mohamad Rosman
由: Mohamad Rosman, Mohamad Rahimi
出版: (2020)

Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
由: Wan Mokhtar, Wan Nor Haliza
出版: (2018)

Entrepreneurial competencies leading to innovative behavior amongst academic librarians in Malaysian research universities / Haziah Sa'ari
由: Sa'ari, Haziah
出版: (2018)

The competencies of academic librarian in industrial revolution (IR 4.0) era: Perpustakaan Tun Abdul Razak (PTAR) / Nor Hidayah Othman
由: Othman, Nor Hidayah
出版: (2021)

The relationship between work performance and work design of academic librarians in Malaysia / Mohd Faizal Hamzah
由: Hamzah, Mohd Faizal
出版: (2019)

Leadership qualities of university librarians in Malaysia / Kamariah Nor Mohd Desa
由: Mohd Desa, Kamariah Nor
出版: (2015)

Faculty perceptions towards student library use in the International Islamic University Malaysia /
由: Adikata, Adnan Ali
出版: (1999)

A cognitive strategies framework for domain-integrated process-oriented library instruction, the effects on research process orientation library anxiety, attitudes, and research products of college students /
由: Zahner, Jane E.
出版: (1992)

Potential role and management implications of CD-ROM resources in teacher training institution libraries in Malaysia with special reference to Faculty of Education Library, University of Malaya /
由: Wan Abdul Kadir Wan Dollah
出版: (1994)

Factors affecting participation in information skill class at Perpustakaan Tun Abdul Razak, Puncak Perdana / Sherylyn Selvester Sipining
由: Sipining, Sherylyn Selvester
出版: (2014)

The web-based library instruction in academic libraries in Malaysia / Noor Hidayat Adnan
由: Adnan, Noor Hidayat
出版: (2001)

University libraries as contributors to independent learning : a study with particular reference to user education in Australian university libraries /
由: Parirokh, Mehri
出版: (1997)

The library usage among students and their perceptions towards library services / Hawa Naimah Kamarudin
由: Kamarudin, Hawa Naimah
出版: (2009)

Customer-driven business information provision in Malaysian government agencies’ library / Noor Zaidi Sahid
由: Sahid, Noor Zaidi
出版: (2017)

An exploratory study of library anxiety among Sudanese university students /
由: Abusin, Khalid Ahmed Ibrahim
出版: (2010)

Customer Relationship Management (CRM) practices in Libraries: a comparative study between Melaka Public Library & Multimedia University Library / Normahizah Mahat
由: Mahat, Normahizah
出版: (2004)

Users' satisfaction with Tun Hussein Onn Library (THOL) services /
由: Khairunnisa Rubian
出版: (2015)

Library Anxiety Among Medical Students at Private University College Library /
由: Noor Rashidalila Ab Rashid
出版: (2013)

Eliciting the user needs and modelling Digital Reference Services (DRS) system for an academic library /
由: Dalia Hashim Abdul Jabbar
出版: (2014)

A rationale for departmental libraries in the University of Malaya : a case study /
由: David, Maya Khemlani
出版: (1986)

Impact of web-based library service quality on user satisfaction and loyalty in Nigerian universities /
由: Haruna, Bala
出版: (2015)

The role of academic libraries in facilitating research : perceptions of postgraduate students /
由: Rasul, Hafiz Aamir
出版: (2011)

Agricultural libraries and information centres in China : co-operation, resource-sharing and networking /
由: Zhang, Qiaoqiao
出版: (1990)

Development of sustainability framework for rural libraries in Malaysia / Siti Khadijah Rafie
由: Rafie, Siti Khadijah
出版: (2021)

Library anxiety among undergraduate students in International Islamic University Malaysia : an empirical study /
由: Afaq, Novera
出版: (2008)

User evaluation of Chinese studies collection in an academic library /
由: Chia, Yip Ping
出版: (2008)

The factors affecting rural library services: a study of rural libraries in Selangor / Salasiah M Said
由: M Said, Salasiah
出版: (2012)

Users' perception on Perpustakaan Tun Abdul Razak Digital Libraries: a case study among final year students of Faculty of Information Management, Universiti Teknologi MARA / Muhd Mukhzani Hanipah
由: Hanipah, Muhd Mukhzani
出版: (2009)

Marketing strategies for the optimisation of library services in selected Nigerian universities /
由: Zubair, Muhammad Salihu
出版: (2018)

Development of an integrated scale for the measurement of web-based library service quality /
由: Kiran Kaur
出版: (2011)

Supporting research collaboration through Personal Digital Library (PDL) /
由: Aghakhani, Navid
出版: (2011)

Development of an academic library website model for distance learners /
由: Wijayaratne, Iddamalgodage Dona Anusha Lakmini
出版: (2010)

The development of academic library consortia /
由: Patrick, Ruth Jeanette
出版: (1972)

Assessing community managed library (CML) in supporting rural community development / Wan Fadzli Wan Haron
由: Wan Haron, Wan Fadzli
出版: (2019)

The effectiveness of library orientation program in reducing library anxiety among undergraduate students Faculty of Information Management at the UiTM Puncak Perdana / Anis Aziyah Azhar
由: Azhar, Anis Aziyah
出版: (2013)

An investigation into the relationship between patterns of governance and public library development in Malaysia /
由: Ahmad Bakeri Abu Bakar
出版: (1988)

On the prevalence of communication and english language anxieties as possible antecedents of library anxiety /
由: Janaki Sinnasamy
出版: (2015)

Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group