Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad

Tourism industry is one of the major key contributors to the economic growth in many countries. The industry has become an important global economic and leisure activity due to its growth and benefits. Destination attractiveness is important element in drawing international tourists to visit a desti...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Nik Ahmad, Nik Hamidah
التنسيق: أطروحة
اللغة:English
منشور في: 2020
الموضوعات:
الوصول للمادة أونلاين:https://ir.uitm.edu.my/id/eprint/59582/1/59582.pdf
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id my-uitm-ir.59582
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spelling my-uitm-ir.595822022-05-13T07:41:38Z Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad 2020-10 Nik Ahmad, Nik Hamidah Travel and state. Tourism Tourism industry is one of the major key contributors to the economic growth in many countries. The industry has become an important global economic and leisure activity due to its growth and benefits. Destination attractiveness is important element in drawing international tourists to visit a destination. Tourist destination competitiveness depends on various service offerings including infrastructure, transportation and the attraction itself that may influence satisfaction to attract international tourists to visit attractive destinations in any countries. However, the growth of international tourists visiting Malaysia is relatively lower compared to the other destination in Southeast Asian region and this may cause the country to be less competitive. Therefore, this study aims to investigate factors that influence revisit intention among international leisure tourists to Kuala Lumpur. This study undertake a descriptive research design using a quantitative approach through correlational study as methodology for the research. The demographics and the key variables, which are the destination attributes, satisfaction, and revisit intention, which age and gender as the moderators are the main variables in the research framework. Data analysis is based on 198 usable survey respondents feedback received from the international leisure travellers. The data analysis was carried out using SPSS 22.0 version. Linear regression was used to test the hypotheses and hierarchical regression used for testing the moderation effect. The results revealed that all four hypotheses were supported. Moderation results found to be partial supported as gender has no moderating effect on the relationship between Destination Attributes Attractiveness, Destination Attributes Satisfaction, Overall Satisfaction and Revisit Intention. The outcome of this study perhaps could benefit the tourism agencies and authority in improving destination attraction services to meet international tourists expectation. 2020-10 Thesis https://ir.uitm.edu.my/id/eprint/59582/ https://ir.uitm.edu.my/id/eprint/59582/1/59582.pdf text en public masters Universiti Teknologi MARA Faculty of Hotel and Tourism Management Wee, Hassnah (Dr) Aminuddin, Norliza (Associate Professor Dr)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Wee, Hassnah (Dr)
Aminuddin, Norliza (Associate Professor Dr)
topic Travel and state
Tourism
spellingShingle Travel and state
Tourism
Nik Ahmad, Nik Hamidah
Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
description Tourism industry is one of the major key contributors to the economic growth in many countries. The industry has become an important global economic and leisure activity due to its growth and benefits. Destination attractiveness is important element in drawing international tourists to visit a destination. Tourist destination competitiveness depends on various service offerings including infrastructure, transportation and the attraction itself that may influence satisfaction to attract international tourists to visit attractive destinations in any countries. However, the growth of international tourists visiting Malaysia is relatively lower compared to the other destination in Southeast Asian region and this may cause the country to be less competitive. Therefore, this study aims to investigate factors that influence revisit intention among international leisure tourists to Kuala Lumpur. This study undertake a descriptive research design using a quantitative approach through correlational study as methodology for the research. The demographics and the key variables, which are the destination attributes, satisfaction, and revisit intention, which age and gender as the moderators are the main variables in the research framework. Data analysis is based on 198 usable survey respondents feedback received from the international leisure travellers. The data analysis was carried out using SPSS 22.0 version. Linear regression was used to test the hypotheses and hierarchical regression used for testing the moderation effect. The results revealed that all four hypotheses were supported. Moderation results found to be partial supported as gender has no moderating effect on the relationship between Destination Attributes Attractiveness, Destination Attributes Satisfaction, Overall Satisfaction and Revisit Intention. The outcome of this study perhaps could benefit the tourism agencies and authority in improving destination attraction services to meet international tourists expectation.
format Thesis
qualification_level Master's degree
author Nik Ahmad, Nik Hamidah
author_facet Nik Ahmad, Nik Hamidah
author_sort Nik Ahmad, Nik Hamidah
title Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
title_short Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
title_full Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
title_fullStr Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
title_full_unstemmed Assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of Kuala Lumpur City / Nik Hamidah Nik Ahmad
title_sort assessing destination attributes, satisfaction and revisit intention from international leisure travelers perspective: the case of kuala lumpur city / nik hamidah nik ahmad
granting_institution Universiti Teknologi MARA
granting_department Faculty of Hotel and Tourism Management
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/59582/1/59582.pdf
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