Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz

Tourism industry in Malaysia showed a significant economic contribution to the country. Due to the economy contribution, Malaysia has prepared to provide continued supply of highly skilled, educated, experienced and well-trained workforce for the industry. Thus, Malaysia offered a vast tourism and h...

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Main Author:	Ab Aziz, Fatin Afiqah
Format:	Thesis
Language:	English
Published:	2020
Subjects:	Service industries
Online Access:	https://ir.uitm.edu.my/id/eprint/59583/1/59583.pdf
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id	my-uitm-ir.59583
record_format	uketd_dc
spelling	my-uitm-ir.595832022-05-13T07:49:31Z Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz 2020-08 Ab Aziz, Fatin Afiqah Service industries Tourism industry in Malaysia showed a significant economic contribution to the country. Due to the economy contribution, Malaysia has prepared to provide continued supply of highly skilled, educated, experienced and well-trained workforce for the industry. Thus, Malaysia offered a vast tourism and hospitality courses in the country’s higher education institutions (HEIs). Since the tourism students are considered as the future face and potential employee who will help to retain the prosperity of the industry, it is noteworthy to investigate the career intention of undergraduate tourism students in Malaysia. Despite on some negative perceptions perceived by the students from the previous studies including low pay, high employee turnover rate, poor working condition, lack of security and poor working hours, this industry also perceived as glamorous, have huge job opportunities and offer job mobility. The purpose of the study is to examine the attitudes and perceptions of undergraduate tourism students towards their career intention in tourism industry. The study is exploratory and based on a quantitative approach. The factors that emerged from various study were career factors, nature of work and education. The hypotheses and supporting logic for linkages between the variables are drawn from several research foundation and theories. The proposed hypotheses were tested with data collected from undergraduate tourism students studying in Malaysian Institutions in Klang Valley. Path analysis with Statistical Package for Social Science (SPSS) and Partial Least Squares – Structural Equation Modeling (PLS-SEM) was employed to test the proposed hypotheses. The results showed that despite on some negative perceptions perceived by tourism students from the previous studies, this study proved that the undergraduate tourism students in Klang Valley, Malaysia have a positive career intention in the industry. This study also revealed that the perceptions showed good predictor of the student’s career intention, but attitudes does not predict career intention directly. Apart from that, most of the undergraduate tourism students in this study perceived tourism industry in Malaysia as a job that is respected and an enjoyable. The result further suggests that the government, tourism stakeholders and educator must cooperate together to retain the potential employees in tourism industry. All stakeholders must take the standpoint to encourage the students to stay and contribute within this industry. 2020-08 Thesis https://ir.uitm.edu.my/id/eprint/59583/ https://ir.uitm.edu.my/id/eprint/59583/1/59583.pdf text en public masters Universiti Teknologi MARA Faculty of Hotel and Tourism Management Mohd Shariff, Fadzilah (Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Shariff, Fadzilah (Dr.)
topic	Service industries
spellingShingle	Service industries Ab Aziz, Fatin Afiqah Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
description	Tourism industry in Malaysia showed a significant economic contribution to the country. Due to the economy contribution, Malaysia has prepared to provide continued supply of highly skilled, educated, experienced and well-trained workforce for the industry. Thus, Malaysia offered a vast tourism and hospitality courses in the country’s higher education institutions (HEIs). Since the tourism students are considered as the future face and potential employee who will help to retain the prosperity of the industry, it is noteworthy to investigate the career intention of undergraduate tourism students in Malaysia. Despite on some negative perceptions perceived by the students from the previous studies including low pay, high employee turnover rate, poor working condition, lack of security and poor working hours, this industry also perceived as glamorous, have huge job opportunities and offer job mobility. The purpose of the study is to examine the attitudes and perceptions of undergraduate tourism students towards their career intention in tourism industry. The study is exploratory and based on a quantitative approach. The factors that emerged from various study were career factors, nature of work and education. The hypotheses and supporting logic for linkages between the variables are drawn from several research foundation and theories. The proposed hypotheses were tested with data collected from undergraduate tourism students studying in Malaysian Institutions in Klang Valley. Path analysis with Statistical Package for Social Science (SPSS) and Partial Least Squares – Structural Equation Modeling (PLS-SEM) was employed to test the proposed hypotheses. The results showed that despite on some negative perceptions perceived by tourism students from the previous studies, this study proved that the undergraduate tourism students in Klang Valley, Malaysia have a positive career intention in the industry. This study also revealed that the perceptions showed good predictor of the student’s career intention, but attitudes does not predict career intention directly. Apart from that, most of the undergraduate tourism students in this study perceived tourism industry in Malaysia as a job that is respected and an enjoyable. The result further suggests that the government, tourism stakeholders and educator must cooperate together to retain the potential employees in tourism industry. All stakeholders must take the standpoint to encourage the students to stay and contribute within this industry.
format	Thesis
qualification_level	Master's degree
author	Ab Aziz, Fatin Afiqah
author_facet	Ab Aziz, Fatin Afiqah
author_sort	Ab Aziz, Fatin Afiqah
title	Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
title_short	Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
title_full	Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
title_fullStr	Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
title_full_unstemmed	Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz
title_sort	undergraduates perceptions and attitudes towards career intention in tourism industry in klang valley / fatin afiqah ab aziz
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Hotel and Tourism Management
publishDate	2020
url	https://ir.uitm.edu.my/id/eprint/59583/1/59583.pdf
_version_	1783735041578237952

Undergraduates perceptions and attitudes towards career intention in tourism industry in Klang Valley / Fatin Afiqah Ab Aziz

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