Customers satisfaction towards service quality among “Mamak” restaurants at Bandar Hilir, Malacca / Hazwani Ismail, Nur Hisyam Kamaruddin and Raja Anis Aniza Raja Mohd Yusof
The study seeks to determine the service quality of the “Mamak” restaurants that will influence satisfaction of customers in hospitality industry. In Malaysia, the term “Mamak” refers to Tamil Muslims who generally the owners and also the operators of such restaurants. Basically, the findings showed...
Saved in:
Main Authors: | Ismail, Hazwani, Kamaruddin, Nur Hisyam, Raja Mohd Yusof, Raja Anis Aniza |
---|---|
格式: | Thesis |
語言: | English |
出版: |
2014
|
主題: | |
在線閱讀: | https://ir.uitm.edu.my/id/eprint/60110/1/60110.pdf |
標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|
相似書籍
-
Consumer purchase decision towards canned pineapple products: a case study in Malacca / Rafidah A.Raof
由: A.Raof, Rafidah
出版: (2018) -
Factor affecting customer intention to buy street food in Kuala Terengganu / Ahmad Irfan Badrul Hisyam and Muhammad Afiq Dhiyaulhaq Mark Sharizal
由: Badrul Hisyam, Ahmad Irfan, et al.
出版: (2021) -
Factors that influence customers' preferences to choose Islamic pawn broking in rural area / Muhammad Nazirul Syafiq Ithnin
由: Ithnin, Muhammad Nazirul Syafiq
出版: (2018) -
User acceptance on conducting virtual communication in virtual world: case study in Iris Corporation Berhad / Norfadzilah Mohamad
由: Mohamad, Norfadzilah
出版: (2017) -
Factors influencing credit card spending behavior in Shah Alam, Selangor / Nur Atikah Masri
由: Masri, Nur Atikah
出版: (2017)