Investigating the awareness of records management practice at private organization / Nur Nadia Fatma Mat Ripah

Records Management has becomes the main aspects for any organizations either public or private organizations in achieving their goals. As for the public organizations, the records management aspects are properly practiced because it is part of the rules and regulations required in handling the en...

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Bibliographic Details
Main Author: Mat Ripah, Nur Nadia Fatma
Format: Thesis
Language:English
Published: 2021
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Online Access:https://ir.uitm.edu.my/id/eprint/60134/1/60134.pdf
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Summary:Records Management has becomes the main aspects for any organizations either public or private organizations in achieving their goals. As for the public organizations, the records management aspects are properly practiced because it is part of the rules and regulations required in handling the entire government business and activities. However, in the private organizations, the aspects of records management practices is treated as low priority which has led to the loss of many vital records. Generally, good records management practices can be successfully implemented by using the proper references, methods, knowledge and skills. Besides, implementing good records management practices can directly contributes to the successful management of businesses activities conducted in the organizations. This is also can facilitates the organizations in providing recorded information that act as evidence and proof of any business transaction activities conducted by the organizations. Unfortunately, records management practices have becomes unfamiliar term in most of private organizations as they are being ignorant and unaware about the practice and its importance. This has led to the issues of losing the trustworthiness of vital records as well as unable to provide the trusted evidence on any business transaction activities conducted by the private organization. Triggered by the issues, this study is formulated to investigate the awareness of private organizations in term of their current activities of records management practiced. On top of that, there are various literatures on the previous and related studies are reviewed and synthesized. These include identifying several elements from the related models and literatures that would contribute as part of the elements that can be used in investigating the awareness on records management practices at private organization. By using the qualitative approached, this study has conducted an interview and discussion session with the four (4) respondents from a private organization. The respondents are selected based on their experience and current job specification which directly involved in managing the records produced by their organization. As discussed, the findings gathered shows the overall aspect of records management practices are reflected through three (3) main elements namely Awareness, Appraisal and Disposition. This followed by seventeen (17) sub-elements verified by the private organization. The sub-elements under Awareness are Effect, Level, Opinion, Challenges, Reference and Misplacement. As for Appraisal sub-elements, there are Understanding, Schedule, Storage, Method and Outcome. Next, the sub-elements under Disposition are Concept, Result, Access, Reason, Technique and Guidance. This is shown that the existence of sub-elements contributes to the formulation of complete elements required by the organization for the investigation purposes. Therefore, by merging the main elements and sub-elements in a dedicated model, it has becomes the extensive findings presented from this study. In fact, mapping those elements with the identified aspects of the current practices and awareness, this study has contributes to the formulation of Records Management Practice (RMP) model which is used as the main findings of this study. Hence, the formulated model is expectedly adopted and applied by other researchers in investigating the awareness of records management practice in their fields of study.