The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus

In this current hospitality industry, people with disabilities still have trouble finding hotels or resorts that satisfy their accommodation and accessibility needs. Individuals may be uncomfortable and may be harmed as a result of the absence of aid. Lack of acknowledgement about people with disabi...

Full description

Saved in:
Bibliographic Details
Main Author: Md Firdaus, Najwa Ummira
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/60140/1/60140.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uitm-ir.60140
record_format uketd_dc
spelling my-uitm-ir.601402022-05-27T08:12:05Z The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus 2021 Md Firdaus, Najwa Ummira People with disabilities. Including blind, deaf, people with physical and mental disabilities Hotels. Inns. Hotel lobbies. Youth hostels In this current hospitality industry, people with disabilities still have trouble finding hotels or resorts that satisfy their accommodation and accessibility needs. Individuals may be uncomfortable and may be harmed as a result of the absence of aid. Lack of acknowledgement about people with disabilities needs in Tourism Sector, make them hesitate to travel without companion. Certain hotels in Malaysia tend to lack in accommodations and services for individuals with disabilities, improper ergonomics and anthropometrics might have an impact on their safety when they use hotel services. The aim and purpose of this study is to identify the ergonomics and anthropometrics for people with disabilities for hotel’s industry in Malaysia to provide based on their needs in terms of services, accommodation and accessibility. The several research and objectives is the factors that affect the accessibility and safety aspects of the ergonomics and anthropometric’s design, the standard requirements of ergonomics and anthropometric’s design for people with disabilities in hotel’s industry, the accessibility and safety aspects of ergonomics and anthropometrics design for people with disabilities in hotel’s industry can ensure their safety and comfort. In this study, online questionnaire (Quantitative) was conducted to achieve data from respondents that come from few category of people which were people of disabilities, companion, family members and hotel staffs around 100 respondents. From this study, hotel sector in Malaysia will able to provide proper space for people with disabilities based on standard requirements stated to improve disabled people experiences when travelling. Guests with disabilities also will receive better accommodation and services. Lastly, designer will able to used the research context as a guide or reference for future design or development in ergonomics and anthropometrics for people with disabilities. 2021 Thesis https://ir.uitm.edu.my/id/eprint/60140/ https://ir.uitm.edu.my/id/eprint/60140/1/60140.pdf text en public degree Universiti Teknologi MARA (Kampus Puncak Alam) Faculty of Architecture, Planning and Surveying Ahmad Noorhani, Nur Maizura
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Ahmad Noorhani, Nur Maizura
topic People with disabilities
Including blind, deaf, people with physical and mental disabilities
People with disabilities
Including blind, deaf, people with physical and mental disabilities
spellingShingle People with disabilities
Including blind, deaf, people with physical and mental disabilities
People with disabilities
Including blind, deaf, people with physical and mental disabilities
Md Firdaus, Najwa Ummira
The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
description In this current hospitality industry, people with disabilities still have trouble finding hotels or resorts that satisfy their accommodation and accessibility needs. Individuals may be uncomfortable and may be harmed as a result of the absence of aid. Lack of acknowledgement about people with disabilities needs in Tourism Sector, make them hesitate to travel without companion. Certain hotels in Malaysia tend to lack in accommodations and services for individuals with disabilities, improper ergonomics and anthropometrics might have an impact on their safety when they use hotel services. The aim and purpose of this study is to identify the ergonomics and anthropometrics for people with disabilities for hotel’s industry in Malaysia to provide based on their needs in terms of services, accommodation and accessibility. The several research and objectives is the factors that affect the accessibility and safety aspects of the ergonomics and anthropometric’s design, the standard requirements of ergonomics and anthropometric’s design for people with disabilities in hotel’s industry, the accessibility and safety aspects of ergonomics and anthropometrics design for people with disabilities in hotel’s industry can ensure their safety and comfort. In this study, online questionnaire (Quantitative) was conducted to achieve data from respondents that come from few category of people which were people of disabilities, companion, family members and hotel staffs around 100 respondents. From this study, hotel sector in Malaysia will able to provide proper space for people with disabilities based on standard requirements stated to improve disabled people experiences when travelling. Guests with disabilities also will receive better accommodation and services. Lastly, designer will able to used the research context as a guide or reference for future design or development in ergonomics and anthropometrics for people with disabilities.
format Thesis
qualification_level Bachelor degree
author Md Firdaus, Najwa Ummira
author_facet Md Firdaus, Najwa Ummira
author_sort Md Firdaus, Najwa Ummira
title The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
title_short The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
title_full The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
title_fullStr The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
title_full_unstemmed The ergonomics and anthropometrics in accessibility aspect for people with disabilities in Malaysia’s Hotel / Najwa Ummira Md Firdaus
title_sort ergonomics and anthropometrics in accessibility aspect for people with disabilities in malaysia’s hotel / najwa ummira md firdaus
granting_institution Universiti Teknologi MARA (Kampus Puncak Alam)
granting_department Faculty of Architecture, Planning and Surveying
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/60140/1/60140.pdf
_version_ 1783735088738992128