A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid

The purpose of this research is to study the relationship of level of satisfaction and its impact towards employees’ behavior and attitude. As we all know that successful company depends on their employees’ performance to achieve their mission and objectives. As most of the company agreed that emplo...

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Main Author:	Mushid, Ferhat
Format:	Thesis
Language:	English
Published:	1999
Subjects:	Compensation management Job satisfaction Employee motivation
Online Access:	https://ir.uitm.edu.my/id/eprint/60311/1/60311.pdf
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id	my-uitm-ir.60311
record_format	uketd_dc
spelling	my-uitm-ir.603112022-05-25T07:45:44Z A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid 1999-04 Mushid, Ferhat Compensation management Incentives. Incentive awards Job satisfaction Employee motivation Training of employees. Employer-supported education The purpose of this research is to study the relationship of level of satisfaction and its impact towards employees’ behavior and attitude. As we all know that successful company depends on their employees’ performance to achieve their mission and objectives. As most of the company agreed that employees are the main assets of the company, therefore it is appropriate to study this matter. Level of employees’ satisfaction is caused by many factors, which had effect to their performance, commitment, motivation and etc. Rewards, income, training and guidance, the way supervisor handles them and how the company policies are put into practice play major determinants for those factors. To get a better understanding and result, the questionnaire is specially design to dig and bring out the information needed without forcing them to express out their feelings. From the findings it is true that their level of satisfaction on certain factors had a significance association whereby a certain percentage of the employees are not committed to their jobs and some of them would prefer to quit their job if they get a better offer from other company. These result would impact the 1999-04 Thesis https://ir.uitm.edu.my/id/eprint/60311/ https://ir.uitm.edu.my/id/eprint/60311/1/60311.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty of Business Management Abd Rahman, Mohd Razali
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abd Rahman, Mohd Razali
topic	Compensation management Compensation management Job satisfaction Employee motivation Compensation management
spellingShingle	Compensation management Compensation management Job satisfaction Employee motivation Compensation management Mushid, Ferhat A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
description	The purpose of this research is to study the relationship of level of satisfaction and its impact towards employees’ behavior and attitude. As we all know that successful company depends on their employees’ performance to achieve their mission and objectives. As most of the company agreed that employees are the main assets of the company, therefore it is appropriate to study this matter. Level of employees’ satisfaction is caused by many factors, which had effect to their performance, commitment, motivation and etc. Rewards, income, training and guidance, the way supervisor handles them and how the company policies are put into practice play major determinants for those factors. To get a better understanding and result, the questionnaire is specially design to dig and bring out the information needed without forcing them to express out their feelings. From the findings it is true that their level of satisfaction on certain factors had a significance association whereby a certain percentage of the employees are not committed to their jobs and some of them would prefer to quit their job if they get a better offer from other company. These result would impact the
format	Thesis
qualification_level	Bachelor degree
author	Mushid, Ferhat
author_facet	Mushid, Ferhat
author_sort	Mushid, Ferhat
title	A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
title_short	A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
title_full	A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
title_fullStr	A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
title_full_unstemmed	A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid
title_sort	study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / ferhat mushid
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty of Business Management
publishDate	1999
url	https://ir.uitm.edu.my/id/eprint/60311/1/60311.pdf
_version_	1783735112309932032

A study on employees level of satisfaction and its impact at front office department in achieving marketing excellence / Ferhat Mushid

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