Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni

This study seeks to identify the critical success factors and the effect of traditional food product of Small Medium Enterprises (SMEs) towards tourist satisfaction in Banda Hilir, Melaka. The study examined three factors that influenced the success factor of SMEs. These factors are; service quality...

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Main Authors: Abdullah, Nur Ainna Aznida, Aziz, Nur Shahirah, Ahmad Jafni, Nuratiqa Hidayat
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/60661/1/60661.pdf
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spelling my-uitm-ir.606612023-01-11T06:46:19Z Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni 2015 Abdullah, Nur Ainna Aznida Aziz, Nur Shahirah Ahmad Jafni, Nuratiqa Hidayat Small and medium-sized business. History Consumer satisfaction Nutrition. Foods and food supply This study seeks to identify the critical success factors and the effect of traditional food product of Small Medium Enterprises (SMEs) towards tourist satisfaction in Banda Hilir, Melaka. The study examined three factors that influenced the success factor of SMEs. These factors are; service quality (SERVQUAL Dimension), food quality and customer perceived value (Price). The theoretical framework has been drawn out and questionnaire was design based on the factors chosen. The data collected were analyzed by using SPSS program, which provides relevant analysis such as reliability analysis, frequency analysis, and descriptive analysis. The result conveys that the main success factor of the traditional foods SMEs is customer perceived value (price). 2015 Thesis https://ir.uitm.edu.my/id/eprint/60661/ https://ir.uitm.edu.my/id/eprint/60661/1/60661.pdf text en public degree Universiti Teknologi MARA, Melaka Faculty of Hotel and Tourism Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Small and medium-sized business
History
Consumer satisfaction
Small and medium-sized business
History
spellingShingle Small and medium-sized business
History
Consumer satisfaction
Small and medium-sized business
History
Abdullah, Nur Ainna Aznida
Aziz, Nur Shahirah
Ahmad Jafni, Nuratiqa Hidayat
Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
description This study seeks to identify the critical success factors and the effect of traditional food product of Small Medium Enterprises (SMEs) towards tourist satisfaction in Banda Hilir, Melaka. The study examined three factors that influenced the success factor of SMEs. These factors are; service quality (SERVQUAL Dimension), food quality and customer perceived value (Price). The theoretical framework has been drawn out and questionnaire was design based on the factors chosen. The data collected were analyzed by using SPSS program, which provides relevant analysis such as reliability analysis, frequency analysis, and descriptive analysis. The result conveys that the main success factor of the traditional foods SMEs is customer perceived value (price).
format Thesis
qualification_level Bachelor degree
author Abdullah, Nur Ainna Aznida
Aziz, Nur Shahirah
Ahmad Jafni, Nuratiqa Hidayat
author_facet Abdullah, Nur Ainna Aznida
Aziz, Nur Shahirah
Ahmad Jafni, Nuratiqa Hidayat
author_sort Abdullah, Nur Ainna Aznida
title Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
title_short Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
title_full Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
title_fullStr Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
title_full_unstemmed Success factors of traditional food product of small medium enterprise (SMEs) based on tourist satisfaction in Bandar Hilir, Melaka / Nur Ainna Aznida Abdullah, Nur Shahirah Aziz and Nuratiqa Hidayat Ahmad Jafni
title_sort success factors of traditional food product of small medium enterprise (smes) based on tourist satisfaction in bandar hilir, melaka / nur ainna aznida abdullah, nur shahirah aziz and nuratiqa hidayat ahmad jafni
granting_institution Universiti Teknologi MARA, Melaka
granting_department Faculty of Hotel and Tourism Management
publishDate 2015
url https://ir.uitm.edu.my/id/eprint/60661/1/60661.pdf
_version_ 1783735149026869248