Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad

Knowledge has been recognized as one of the most valuable assets in an organization. Managing, organizing and sustaining knowledge has become an important strategy by organizations for the purpose of gaining and maintaining their competitive advantages. Realizing how important knowledge need to be s...

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Main Author:	Raja Mohamad, Raja Faralita
Format:	Thesis
Language:	English
Published:	2020
Subjects:	Electronic data processing Information technology Knowledge economy Including artificial intelligence and knowledge management
Online Access:	https://ir.uitm.edu.my/id/eprint/60740/1/60740.pdf
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id	my-uitm-ir.60740
record_format	uketd_dc
spelling	my-uitm-ir.607402022-06-01T04:00:48Z Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad 2020-05 Raja Mohamad, Raja Faralita Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management Knowledge has been recognized as one of the most valuable assets in an organization. Managing, organizing and sustaining knowledge has become an important strategy by organizations for the purpose of gaining and maintaining their competitive advantages. Realizing how important knowledge need to be sustained in an organization, knowledge repositories (KR) is seen as one of the popular effort used by organizations as their knowledge sharing tools as well as an initiative for their knowledge management (KM) implementation as a whole. Despite the needs of KM implementation in the Malaysia public sector, yet the main problem occurs is to make the KM initiative visible and understandable at all levels of employees. This particular research was conducted in Malaysian public sector realizing that the Malaysian government is in the ongoing process of implementing Knowledge Management as a whole. However the main focal of this particular research was on the sustainability of KR and technical knowledge of the technical personnel. The study addresses four objectives; a) to explore the establishment of KR in ABC agency; b) to explore the sustainability of KR in ABC agency between active and non-active contributors; c) to study the engineer’s interpretation on the motivational elements that contribute to the KR sustainability; d) to investigate the constraints faced by engineers towards KR sustainability. A case study approach was adopted in conducting the research. A public sector agency chosen is among a few agencies which successfully implemented KM through utilizing KR. Hence, in-depth interview sessions were conducted among the engineers to understand the process involved in KR sustainability. The findings of the study show the elements that contributed to the sustainability of KR as well as motivation and constraint factors. This study perhaps will contribute to new empirical evidence on leveraging the use of KR in sustaining knowledge assets in public sector. On the other hand, it also acts as guidance for KM teams in respective agencies and ministries to improve their KM initiative as well as minimizing barriers that setting back the whole process of KM implementation. Therefore, it is aim that the findings from this study are able to facilitate the Malaysian government in finding ways towards achieving the overall KM implementation in future. 2020-05 Thesis https://ir.uitm.edu.my/id/eprint/60740/ https://ir.uitm.edu.my/id/eprint/60740/1/60740.pdf text en public phd doctoral Universiti Teknologi MARA Faculty of Information Management Noordin, Siti Arpah (Prof. Madya Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Noordin, Siti Arpah (Prof. Madya Dr.)
topic	Electronic data processing Information technology Knowledge economy Including artificial intelligence and knowledge management
spellingShingle	Electronic data processing Information technology Knowledge economy Including artificial intelligence and knowledge management Raja Mohamad, Raja Faralita Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
description	Knowledge has been recognized as one of the most valuable assets in an organization. Managing, organizing and sustaining knowledge has become an important strategy by organizations for the purpose of gaining and maintaining their competitive advantages. Realizing how important knowledge need to be sustained in an organization, knowledge repositories (KR) is seen as one of the popular effort used by organizations as their knowledge sharing tools as well as an initiative for their knowledge management (KM) implementation as a whole. Despite the needs of KM implementation in the Malaysia public sector, yet the main problem occurs is to make the KM initiative visible and understandable at all levels of employees. This particular research was conducted in Malaysian public sector realizing that the Malaysian government is in the ongoing process of implementing Knowledge Management as a whole. However the main focal of this particular research was on the sustainability of KR and technical knowledge of the technical personnel. The study addresses four objectives; a) to explore the establishment of KR in ABC agency; b) to explore the sustainability of KR in ABC agency between active and non-active contributors; c) to study the engineer’s interpretation on the motivational elements that contribute to the KR sustainability; d) to investigate the constraints faced by engineers towards KR sustainability. A case study approach was adopted in conducting the research. A public sector agency chosen is among a few agencies which successfully implemented KM through utilizing KR. Hence, in-depth interview sessions were conducted among the engineers to understand the process involved in KR sustainability. The findings of the study show the elements that contributed to the sustainability of KR as well as motivation and constraint factors. This study perhaps will contribute to new empirical evidence on leveraging the use of KR in sustaining knowledge assets in public sector. On the other hand, it also acts as guidance for KM teams in respective agencies and ministries to improve their KM initiative as well as minimizing barriers that setting back the whole process of KM implementation. Therefore, it is aim that the findings from this study are able to facilitate the Malaysian government in finding ways towards achieving the overall KM implementation in future.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Raja Mohamad, Raja Faralita
author_facet	Raja Mohamad, Raja Faralita
author_sort	Raja Mohamad, Raja Faralita
title	Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
title_short	Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
title_full	Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
title_fullStr	Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
title_full_unstemmed	Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad
title_sort	interpretive exploration of the technical knowledge repository sustainability: a case study in malaysian government agency / raja faralita raja mohamad
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Information Management
publishDate	2020
url	https://ir.uitm.edu.my/id/eprint/60740/1/60740.pdf
_version_	1783735166020091904

Interpretive exploration of the technical knowledge repository sustainability: a case study in Malaysian government agency / Raja Faralita Raja Mohamad

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