Evaluating service quality of Total Hospital Information System (THIS): a case study at Hospital Sungai Buloh / Nurul Azilah Jalil
The quality of services plays important roles in influence the success of information systems and user satisfaction. As one of the information systems, Hospital Information System also can be evaluated in terms of service quality measurement. There are various types of users that using Total Hospita...
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Format: | Thesis |
Language: | English |
Published: |
2015
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Online Access: | https://ir.uitm.edu.my/id/eprint/62832/1/62832.pdf |
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