Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man

Satisfaction and acceptance of Academic Information Management System (AIMS) is raised as a concern in many organizations, especially in educational institutions. AIMS in UiTM which is currently functional for two modules, Curriculum Management System and Examination Management System are used by th...

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Main Author:	Nik Man, Nik Aini Rashida
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Educational technology
Online Access:	https://ir.uitm.edu.my/id/eprint/62994/1/62994.pdf
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id	my-uitm-ir.62994
record_format	uketd_dc
spelling	my-uitm-ir.629942022-08-03T04:55:07Z Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man 2016 Nik Man, Nik Aini Rashida Educational technology Satisfaction and acceptance of Academic Information Management System (AIMS) is raised as a concern in many organizations, especially in educational institutions. AIMS in UiTM which is currently functional for two modules, Curriculum Management System and Examination Management System are used by the academic staffs who are designated as resource persons. The organization has encountered problems and challenges in ensuring user satisfaction with the usage of the system. Besides, there is no one study conducted to evaluate the user satisfaction of AIMS in UiTM. In regards the issue, a study is conducted to study the user satisfaction of AIMS by using updated Delone and Mclean Model. User satisfaction of AIMS is discussed in depth as to measure how the system is considered significant and effective for use of academic staffs in UiTM by studying the relationship between the constructs of System Quality, Information Quality, Service Quality, Usefulness, System Satisfaction and Actual System Use of AIMS system. Significance of relationship between independent variables and user satisfaction of AIMS are determined by the data analysis done in SPSS tool version 22. Based on the findings and results derived through this research, all hypotheses tested were shown to be positively significant. Consequently, the study confirms the validity of updated Delone and Mclean Model (2003) also proven that to be a valid model in order to evaluate the users' satisfaction of using AIMS for this research. 2016 Thesis https://ir.uitm.edu.my/id/eprint/62994/ https://ir.uitm.edu.my/id/eprint/62994/1/62994.pdf text en public masters Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Educational technology
spellingShingle	Educational technology Nik Man, Nik Aini Rashida Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
description	Satisfaction and acceptance of Academic Information Management System (AIMS) is raised as a concern in many organizations, especially in educational institutions. AIMS in UiTM which is currently functional for two modules, Curriculum Management System and Examination Management System are used by the academic staffs who are designated as resource persons. The organization has encountered problems and challenges in ensuring user satisfaction with the usage of the system. Besides, there is no one study conducted to evaluate the user satisfaction of AIMS in UiTM. In regards the issue, a study is conducted to study the user satisfaction of AIMS by using updated Delone and Mclean Model. User satisfaction of AIMS is discussed in depth as to measure how the system is considered significant and effective for use of academic staffs in UiTM by studying the relationship between the constructs of System Quality, Information Quality, Service Quality, Usefulness, System Satisfaction and Actual System Use of AIMS system. Significance of relationship between independent variables and user satisfaction of AIMS are determined by the data analysis done in SPSS tool version 22. Based on the findings and results derived through this research, all hypotheses tested were shown to be positively significant. Consequently, the study confirms the validity of updated Delone and Mclean Model (2003) also proven that to be a valid model in order to evaluate the users' satisfaction of using AIMS for this research.
format	Thesis
qualification_level	Master's degree
author	Nik Man, Nik Aini Rashida
author_facet	Nik Man, Nik Aini Rashida
author_sort	Nik Man, Nik Aini Rashida
title	Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
title_short	Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
title_full	Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
title_fullStr	Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
title_full_unstemmed	Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man
title_sort	evaluation of users' satisfaction on academic information management system (aims) in uitm using delone and mclean model / nik aini rashida nik man
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/62994/1/62994.pdf
_version_	1783735280950312960

Evaluation of users' satisfaction on Academic Information Management System (AIMS) in UiTM using Delone and Mclean Model / Nik Aini Rashida Nik Man

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