Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda

There are challenges of services portal to attract users to used their portal and maintain the relationship with users. Therefore, the most important part to succeed is for the web designers to design a good and usable government portal. To design the government portal by using the correct user inte...

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Main Author:	Muda, Suriani
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Alms (Zakat) Testing of software
Online Access:	https://ir.uitm.edu.my/id/eprint/63296/1/63296%20%281%29.pdf
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id	my-uitm-ir.63296
record_format	uketd_dc
spelling	my-uitm-ir.632962022-08-11T00:23:39Z Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda 2015-01 Muda, Suriani Alms (Zakat) Testing of software Web-based user interfaces. User interfaces (Computer systems) World Wide Web. Web portals. Web site development There are challenges of services portal to attract users to used their portal and maintain the relationship with users. Therefore, the most important part to succeed is for the web designers to design a good and usable government portal. To design the government portal by using the correct user interface design guidelines in term of function and user. When the users browse the government portal, they found many problems such as there is no button to make the payment after the "zakat pendapatan" calculation. The target government portal for this study is Lembaga Zakat Selangor portal. Web designers should understand the needs of users and designing the user interface in accordance with user requirements that based on usability evaluation. Since there is an increase in internet and World Wide Web users, it is important that good user interface is developed by web designers. The objectives in this study are to identify the problems of.user interface in LZS portal and to propose new user interface design for LZS portal. The usability assessment results by this study can be used as reference for future interface design for government portal. In the end of this study was proposed new user interface design for Lembaga Zakat Selangor portal. The scope of this study is focus on calculation and makes payment for "zakat pendapatan". Data are gathered using eye tracking method and questionnaire among employee that pay "zakat pendapatan" and working in Selangor. An eye tracking study was conducted to evaluate interface design for Lembaga Zakat Selangor portal. Participants need to complete three tasks on the portal. The results was shows a number of usability problems faced by the participants throughout the evaluation session which can be categorized into ten usability heuristic. Hence, from these findings web designers should look at the issues seriously before designing the services portal site. The issues such as web designers should do usability evaluation of user interface for user requirements before implement the portal. From feedback by the users, web designers can do correction for user interface design for better improvement. 2015-01 Thesis https://ir.uitm.edu.my/id/eprint/63296/ https://ir.uitm.edu.my/id/eprint/63296/1/63296%20%281%29.pdf text en public masters Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Abdul Majid, Rogayah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdul Majid, Rogayah
topic	Alms (Zakat) Testing of software Alms (Zakat) Alms (Zakat)
spellingShingle	Alms (Zakat) Testing of software Alms (Zakat) Alms (Zakat) Muda, Suriani Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
description	There are challenges of services portal to attract users to used their portal and maintain the relationship with users. Therefore, the most important part to succeed is for the web designers to design a good and usable government portal. To design the government portal by using the correct user interface design guidelines in term of function and user. When the users browse the government portal, they found many problems such as there is no button to make the payment after the "zakat pendapatan" calculation. The target government portal for this study is Lembaga Zakat Selangor portal. Web designers should understand the needs of users and designing the user interface in accordance with user requirements that based on usability evaluation. Since there is an increase in internet and World Wide Web users, it is important that good user interface is developed by web designers. The objectives in this study are to identify the problems of.user interface in LZS portal and to propose new user interface design for LZS portal. The usability assessment results by this study can be used as reference for future interface design for government portal. In the end of this study was proposed new user interface design for Lembaga Zakat Selangor portal. The scope of this study is focus on calculation and makes payment for "zakat pendapatan". Data are gathered using eye tracking method and questionnaire among employee that pay "zakat pendapatan" and working in Selangor. An eye tracking study was conducted to evaluate interface design for Lembaga Zakat Selangor portal. Participants need to complete three tasks on the portal. The results was shows a number of usability problems faced by the participants throughout the evaluation session which can be categorized into ten usability heuristic. Hence, from these findings web designers should look at the issues seriously before designing the services portal site. The issues such as web designers should do usability evaluation of user interface for user requirements before implement the portal. From feedback by the users, web designers can do correction for user interface design for better improvement.
format	Thesis
qualification_level	Master's degree
author	Muda, Suriani
author_facet	Muda, Suriani
author_sort	Muda, Suriani
title	Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
title_short	Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
title_full	Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
title_fullStr	Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
title_full_unstemmed	Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda
title_sort	usability testing for user interface of lembaga zakat selangor portal / suriani muda
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/63296/1/63296%20%281%29.pdf
_version_	1783735307760304128

Usability testing for user interface of Lembaga Zakat Selangor Portal / Suriani Muda

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