Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad

The objective of this study is to investigate the current practices in managing IT Projects, to develop the IT Project Management Framework using BPM approach (IT PM-BPM Framework) and to apply IT PM-BPM Framework for managing IT Project at UiTM. As part of this research, several case studies are do...

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Main Author: Sarjo @ Ahmad, Kamaliyah
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/63318/1/63318.pdf
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id my-uitm-ir.63318
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spelling my-uitm-ir.633182022-08-11T01:37:13Z Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad 2012-01 Sarjo @ Ahmad, Kamaliyah Management. Industrial Management Information technology. Information systems The objective of this study is to investigate the current practices in managing IT Projects, to develop the IT Project Management Framework using BPM approach (IT PM-BPM Framework) and to apply IT PM-BPM Framework for managing IT Project at UiTM. As part of this research, several case studies are done at Information Technology Office (InfoTech), formerly known as "Pusat Sistem Maklumat Bersepadu" (PSMB). The data obtained will be divided into three categories, which are People, Process and Technology. Each category will explain how the people, process and technology can help the project management office or the management to improve project delivery by using BPM approach (IT PM-BPM Framework) in managing IT Project at UiTM, and subsequently achieve project success. Validation of IT PM-BPM Framework has done with the staff from public and private sector which are involved in IT project at UiTM. This IT PM-BPM Framework can also be used at other project management sector. In this study, the guideline, process flow and checklist are proposed to the implementation of IT PM-BPM Framework especially for InfoTech, UiTM. 2012-01 Thesis https://ir.uitm.edu.my/id/eprint/63318/ https://ir.uitm.edu.my/id/eprint/63318/1/63318.pdf text en public masters Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Arshad, Noor Habibah (Prof. Dr.)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Arshad, Noor Habibah (Prof. Dr.)
topic Management
Industrial Management
Management
Industrial Management
spellingShingle Management
Industrial Management
Management
Industrial Management
Sarjo @ Ahmad, Kamaliyah
Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
description The objective of this study is to investigate the current practices in managing IT Projects, to develop the IT Project Management Framework using BPM approach (IT PM-BPM Framework) and to apply IT PM-BPM Framework for managing IT Project at UiTM. As part of this research, several case studies are done at Information Technology Office (InfoTech), formerly known as "Pusat Sistem Maklumat Bersepadu" (PSMB). The data obtained will be divided into three categories, which are People, Process and Technology. Each category will explain how the people, process and technology can help the project management office or the management to improve project delivery by using BPM approach (IT PM-BPM Framework) in managing IT Project at UiTM, and subsequently achieve project success. Validation of IT PM-BPM Framework has done with the staff from public and private sector which are involved in IT project at UiTM. This IT PM-BPM Framework can also be used at other project management sector. In this study, the guideline, process flow and checklist are proposed to the implementation of IT PM-BPM Framework especially for InfoTech, UiTM.
format Thesis
qualification_level Master's degree
author Sarjo @ Ahmad, Kamaliyah
author_facet Sarjo @ Ahmad, Kamaliyah
author_sort Sarjo @ Ahmad, Kamaliyah
title Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
title_short Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
title_full Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
title_fullStr Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
title_full_unstemmed Managing IT projects using business process management approach / Kamaliyah Sarjo @ Ahmad
title_sort managing it projects using business process management approach / kamaliyah sarjo @ ahmad
granting_institution Universiti Teknologi MARA
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2012
url https://ir.uitm.edu.my/id/eprint/63318/1/63318.pdf
_version_ 1783735313345019904