Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria

Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and...

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Main Author:	Zakaria, Nurul Izzati
Format:	Thesis
Language:	English
Published:	2014
Online Access:	https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF
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id	my-uitm-ir.63321
record_format	uketd_dc
spelling	my-uitm-ir.633212023-11-06T03:51:15Z Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria 2014 Zakaria, Nurul Izzati Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and government services in Malaysia. However, studies have shown that the adoption of E-Government is still low among Malaysians. Using the EGOVSAT Model, this paper aims to evaluate user satisfaction of e-Government services in Jabatan Perkhidmatan Awam (JPA) and identify its significant predictors. 2014 Thesis https://ir.uitm.edu.my/id/eprint/63321/ https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Wan Adnan, Wan Adilah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Wan Adnan, Wan Adilah
description	Electronic Government (e-Government) is an initiative to deliver services to users, businesses and government agencies. It enables users to access information and government services by using the Internet and other computer resources. Its implementation has improved the efficiency of governance and government services in Malaysia. However, studies have shown that the adoption of E-Government is still low among Malaysians. Using the EGOVSAT Model, this paper aims to evaluate user satisfaction of e-Government services in Jabatan Perkhidmatan Awam (JPA) and identify its significant predictors.
format	Thesis
qualification_level	Master's degree
author	Zakaria, Nurul Izzati
spellingShingle	Zakaria, Nurul Izzati Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
author_facet	Zakaria, Nurul Izzati
author_sort	Zakaria, Nurul Izzati
title	Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
title_short	Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
title_full	Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
title_fullStr	Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
title_full_unstemmed	Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria
title_sort	evaluating pension online workflow environment generation 2 (pwrgen2) of jabatan perkhidmatan awam (jpa) using egovsat model / nurul izzati zakaria
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/63321/1/63321.PDF
_version_	1783735314110480384

Evaluating pension online workflow environment generation 2 (PWRGEN2) of Jabatan Perkhidmatan Awam (JPA) using EGOVSAT model / Nurul Izzati Zakaria

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