Evaluation of Tenaga Nasional Berhad payment kiosk / Nadirah Rahmat

Evaluation of Tenaga Nasional Berhad payment kiosk / Nadirah Rahmat

Self-service payment kiosks are now widely used in Malaysia including at Tenaga Nasional Berhad (TNB). This payment kiosks become required for TNB to shorten the time of counter services. Hence Tenaga Nasional Berhad is applying this payment kiosk in order to improve customer experience and to gain...

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書目詳細資料
主要作者:	Rahmat, Nadirah
格式:	Thesis
語言:	English
出版:	2016
主題:	Consumer satisfaction
在線閱讀:	https://ir.uitm.edu.my/id/eprint/63489/1/63489.pdf
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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