Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman

The internet has many facets. It is a place for advertising, brokerage, communication, discussion of problems , distance learning, education, entertainment, findings partners, listening to the radio, home banking, home working, information consultancy, information resources management, international...

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Main Author: Ahmad Bustaman, Hazura
Format: Thesis
Language:English
Published: 2006
Online Access:https://ir.uitm.edu.my/id/eprint/63651/1/63651.pdf
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spelling my-uitm-ir.636512024-03-26T01:25:20Z Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman 2006 Ahmad Bustaman, Hazura The internet has many facets. It is a place for advertising, brokerage, communication, discussion of problems , distance learning, education, entertainment, findings partners, listening to the radio, home banking, home working, information consultancy, information resources management, international contacts, interpersonal computing, looking at pictures, market analysis, news agencies, parallel computing, pre-publishing, publishing, reading, searching, selling, shopping, and software downloading. It is the place to accustom millions of users to the information market of tomorrow. Internet shopping consists of the final activities and steps needed to place a product in hands of the ultimate customer to provide services to the customer. By shopping online, customers can buy the products or services needed via Web in anytime and anywhere. The purpose of the study is to identify the user perception toward virtual and partial internet shopping and to identify which product that user prefers to buy online whether virtual or partial products/services. This study was conducted among students in UiTM, Shah Alam, Selangor from many faculties. Through this study, there are identified five attributes of internet shopping features such as security and privacy, ease of use, convenience, service availability and guarantees and return policies. Beside that, the study also evaluates the behavioral intention of respondents to shop online. For the analyses and findings in this study; descriptive, Cronbach's Alpha of reliability test, Pearson Chi-Square Test, Normality Test, and Coefficient Correlation Test, were conducted. From the analysis it shows that five attributes of virtual and partial internet shopping are significant to respondents' perception. This study also suggests several recommendations to future researcher and to retailers in order to improve their web site features to attract and convince the users to buy online. 2006 Thesis https://ir.uitm.edu.my/id/eprint/63651/ https://ir.uitm.edu.my/id/eprint/63651/1/63651.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Janom, Norjansalika
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Janom, Norjansalika
description The internet has many facets. It is a place for advertising, brokerage, communication, discussion of problems , distance learning, education, entertainment, findings partners, listening to the radio, home banking, home working, information consultancy, information resources management, international contacts, interpersonal computing, looking at pictures, market analysis, news agencies, parallel computing, pre-publishing, publishing, reading, searching, selling, shopping, and software downloading. It is the place to accustom millions of users to the information market of tomorrow. Internet shopping consists of the final activities and steps needed to place a product in hands of the ultimate customer to provide services to the customer. By shopping online, customers can buy the products or services needed via Web in anytime and anywhere. The purpose of the study is to identify the user perception toward virtual and partial internet shopping and to identify which product that user prefers to buy online whether virtual or partial products/services. This study was conducted among students in UiTM, Shah Alam, Selangor from many faculties. Through this study, there are identified five attributes of internet shopping features such as security and privacy, ease of use, convenience, service availability and guarantees and return policies. Beside that, the study also evaluates the behavioral intention of respondents to shop online. For the analyses and findings in this study; descriptive, Cronbach's Alpha of reliability test, Pearson Chi-Square Test, Normality Test, and Coefficient Correlation Test, were conducted. From the analysis it shows that five attributes of virtual and partial internet shopping are significant to respondents' perception. This study also suggests several recommendations to future researcher and to retailers in order to improve their web site features to attract and convince the users to buy online.
format Thesis
qualification_level Bachelor degree
author Ahmad Bustaman, Hazura
spellingShingle Ahmad Bustaman, Hazura
Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
author_facet Ahmad Bustaman, Hazura
author_sort Ahmad Bustaman, Hazura
title Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
title_short Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
title_full Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
title_fullStr Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
title_full_unstemmed Virtual vs. partial internet shopping: user perception / Hazura Ahmad Bustaman
title_sort virtual vs. partial internet shopping: user perception / hazura ahmad bustaman
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2006
url https://ir.uitm.edu.my/id/eprint/63651/1/63651.pdf
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