Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli

Academic website became the standard tool for delivering services to students, faculty and staff in a cost effective manner. Despite widespread use of web applications, very little has been done to critically examine their usability. There is a very few guideline that new researchers or website deve...

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Main Author:	Ramli, Nik Masliza
Format:	Thesis
Language:	English
Published:	2018
Subjects:	World Wide Web Web portals Web site development
Online Access:	https://ir.uitm.edu.my/id/eprint/63679/1/63679.pdf
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id	my-uitm-ir.63679
record_format	uketd_dc
spelling	my-uitm-ir.636792022-07-28T10:30:04Z Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli 2018-01 Ramli, Nik Masliza World Wide Web. Web portals. Web site development Academic website became the standard tool for delivering services to students, faculty and staff in a cost effective manner. Despite widespread use of web applications, very little has been done to critically examine their usability. There is a very few guideline that new researchers or website developers that they can use to do usability evaluation. Therefore, this study will analyse the appropriate usability evaluation methods that can be used when evaluating academic website and to identify trend or pattern for usability methods used. This study will use content analysis as the method to analyse the appropriate usability evaluation methods. 102 articles related to usability evaluation method from year 1995 to 2017 have been views and read to find the usability evaluation methods that can be used when evaluating academic website. The sources get from ACM Digital library, Springer Link, IEEE, and Google Scholar. From the study, observational, think-aloud, usability testing, interviews, eye-tracking, survey and questionnaires is more suitable to use if the website already deliver and used by the user or the development of the website is at the final stage. Expert evaluation no need for the evaluation anymore. But, if the website still in prototype process or in progress of development or design, expert evaluation is needed. In the other hand, from the analysis, for the end user evaluation, questionnaire is a preferred methods used to evaluate the website, followed by user testing and survey. While Heuristic evaluation was preferred method for expert evaluation however, the most recent method used is cognitive walkthrough. 2018-01 Thesis https://ir.uitm.edu.my/id/eprint/63679/ https://ir.uitm.edu.my/id/eprint/63679/1/63679.pdf text en public masters Universiti Teknologi MARA Faculty of Computer and Mathematical Sciences Abdul Razak, Fariza Hanis (Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdul Razak, Fariza Hanis (Dr.)
topic	World Wide Web Web portals Web site development
spellingShingle	World Wide Web Web portals Web site development Ramli, Nik Masliza Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
description	Academic website became the standard tool for delivering services to students, faculty and staff in a cost effective manner. Despite widespread use of web applications, very little has been done to critically examine their usability. There is a very few guideline that new researchers or website developers that they can use to do usability evaluation. Therefore, this study will analyse the appropriate usability evaluation methods that can be used when evaluating academic website and to identify trend or pattern for usability methods used. This study will use content analysis as the method to analyse the appropriate usability evaluation methods. 102 articles related to usability evaluation method from year 1995 to 2017 have been views and read to find the usability evaluation methods that can be used when evaluating academic website. The sources get from ACM Digital library, Springer Link, IEEE, and Google Scholar. From the study, observational, think-aloud, usability testing, interviews, eye-tracking, survey and questionnaires is more suitable to use if the website already deliver and used by the user or the development of the website is at the final stage. Expert evaluation no need for the evaluation anymore. But, if the website still in prototype process or in progress of development or design, expert evaluation is needed. In the other hand, from the analysis, for the end user evaluation, questionnaire is a preferred methods used to evaluate the website, followed by user testing and survey. While Heuristic evaluation was preferred method for expert evaluation however, the most recent method used is cognitive walkthrough.
format	Thesis
qualification_level	Master's degree
author	Ramli, Nik Masliza
author_facet	Ramli, Nik Masliza
author_sort	Ramli, Nik Masliza
title	Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
title_short	Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
title_full	Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
title_fullStr	Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
title_full_unstemmed	Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli
title_sort	content analysis of usability evaluation method for academic websites / nik masliza ramli
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2018
url	https://ir.uitm.edu.my/id/eprint/63679/1/63679.pdf
_version_	1783735341841121280

Content analysis of usability evaluation method for academic websites / Nik Masliza Ramli

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