Innovation resistance (mobile banking) - a case of Hong Leong Bank Berhad (HLBB) / Irni Yuslaily Azura Abdul Razak
Mobile banking is a new innovation introduced by financial institutions after internet banking to improve and provide more efficient services to their customers. Mobile Banking is a service where customers can obtain banking information and perform banking transaction activities such as balance chec...
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/63754/1/63754.pdf |
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