Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi

Management Science University (MSU) is a private higher education institution that provide education at tertiary level in various field such as pharmacy, computer forensic, engineering, business, culinary arts, business, hospitality, business computing, information technology and medical. . Like any...

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Main Author:	Rosdi, Rosidah
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Blended learning Computer assisted instruction Programmed instruction
Online Access:	https://ir.uitm.edu.my/id/eprint/63943/1/63943.PDF
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id	my-uitm-ir.63943
record_format	uketd_dc
spelling	my-uitm-ir.639432023-08-28T02:11:12Z Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi 2016 Rosdi, Rosidah Blended learning. Computer assisted instruction. Programmed instruction Management Science University (MSU) is a private higher education institution that provide education at tertiary level in various field such as pharmacy, computer forensic, engineering, business, culinary arts, business, hospitality, business computing, information technology and medical. . Like any other higher education institutions, MSU have an e-learning system namely Knowledge & Learning Management System (EKLAS) that is designed to enable, teaching and learning through the use of internet technologies. The existence of a good e-learning system will give significant strategic advantages to an educational institution. The interface of e-learning system should be easy to use where student will be able to retrieve the content and not only focus on the interaction with the system. Therefore, usability plays an important role in the success of every e-learning system. However, based on preliminary study conducted with some students, they found out that it is difficult for them to acquire relevant information to their studies. Furthermore, usability testing has not been conducted since the EKLAS is developed. Therefore, this project aims to identify the usability problems of EKLAS and provide recommendations to improve the usability of EKLAS. This project specifically focuses on Management Science University, Shah Alam. Usability testing was conducted on five (5) participants where they had been interviewed and performed series of tasks to identify the usability problem of EKLAS. The results show that interface design of EKLAS is dull and unattractive. Certain materials is not accessible and important information not been included in the EKLAS system. The outcome of this project would assist the Information Technology & Innovation Centre Centre (ITIC) to identify usability problems that exist and provide a recommendation for them to improve the EKLAS. For future project, the usability testing could be extended to other branch campuses as well. Through conducting the usability testing in MSU campuses, comparative studies could be made possible. The studies could involve students from different faculties or focus on EKLAS usage among lecturers to see the usability of EKLAS from different perspectives. 2016 Thesis https://ir.uitm.edu.my/id/eprint/63943/ https://ir.uitm.edu.my/id/eprint/63943/1/63943.PDF text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Taslim, Jamaliah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Taslim, Jamaliah
topic	Blended learning Computer assisted instruction Programmed instruction
spellingShingle	Blended learning Computer assisted instruction Programmed instruction Rosdi, Rosidah Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
description	Management Science University (MSU) is a private higher education institution that provide education at tertiary level in various field such as pharmacy, computer forensic, engineering, business, culinary arts, business, hospitality, business computing, information technology and medical. . Like any other higher education institutions, MSU have an e-learning system namely Knowledge & Learning Management System (EKLAS) that is designed to enable, teaching and learning through the use of internet technologies. The existence of a good e-learning system will give significant strategic advantages to an educational institution. The interface of e-learning system should be easy to use where student will be able to retrieve the content and not only focus on the interaction with the system. Therefore, usability plays an important role in the success of every e-learning system. However, based on preliminary study conducted with some students, they found out that it is difficult for them to acquire relevant information to their studies. Furthermore, usability testing has not been conducted since the EKLAS is developed. Therefore, this project aims to identify the usability problems of EKLAS and provide recommendations to improve the usability of EKLAS. This project specifically focuses on Management Science University, Shah Alam. Usability testing was conducted on five (5) participants where they had been interviewed and performed series of tasks to identify the usability problem of EKLAS. The results show that interface design of EKLAS is dull and unattractive. Certain materials is not accessible and important information not been included in the EKLAS system. The outcome of this project would assist the Information Technology & Innovation Centre Centre (ITIC) to identify usability problems that exist and provide a recommendation for them to improve the EKLAS. For future project, the usability testing could be extended to other branch campuses as well. Through conducting the usability testing in MSU campuses, comparative studies could be made possible. The studies could involve students from different faculties or focus on EKLAS usage among lecturers to see the usability of EKLAS from different perspectives.
format	Thesis
qualification_level	Master's degree
author	Rosdi, Rosidah
author_facet	Rosdi, Rosidah
author_sort	Rosdi, Rosidah
title	Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
title_short	Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
title_full	Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
title_fullStr	Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
title_full_unstemmed	Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi
title_sort	usability testing of e-learning system: a case study on knowledge & learning management system (eklas) at management science university, shah alam / rosidah rosdi
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/63943/1/63943.PDF
_version_	1783735368566177792

Usability testing of e-learning system: a case study on Knowledge & Learning Management system (EKLAS) at Management Science University, Shah Alam / Rosidah Rosdi

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