Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam

This project discusses about the user evaluation of the MAYBANK and CEVIB e-banking website which are local bank in Malaysia to form e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interfaces. The purpose of conducting the user evaluation is to identif...

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Main Author: Moharam, Siti Norhafiza
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/63949/1/63949.PDF
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spelling my-uitm-ir.639492023-07-17T08:00:26Z Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam 2014 Moharam, Siti Norhafiza Banking This project discusses about the user evaluation of the MAYBANK and CEVIB e-banking website which are local bank in Malaysia to form e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interfaces. The purpose of conducting the user evaluation is to identify problems that should be addressed and examine the e-banking user interface through soft trust which involve social dimension in security and privacy mechanism. This e-banking website needs to be tested its user interface usability through social dimension evaluation on security and privacy mechanism. The lack of soft trust of non-functional requirement in e-banking user interface need to be identified to cater the design requirement. To point out the usability problem, the usability of this e-banking website has been tested using think aloud protocol. An experiment has been conducted and tested on the seven potential ebanking users, which the results were analyzed using quantitative data analysis. This project is intended to identify the usability level of the system and improve the website design in order to make this website is usable and the usability problem is resolved. The usability is tested based on its features, the user interface and also the performance and effectiveness. Through this project, many usability problems have been pointed out and the recommended solutions have been suggested at the end of this project. The usability problems and the recommendations have been analyzed based on its interface design review. 2014 Thesis https://ir.uitm.edu.my/id/eprint/63949/ https://ir.uitm.edu.my/id/eprint/63949/1/63949.PDF text en public masters Universiti Teknologi Mara (UiTM) Faculty of Computer and Mathematical Sciences Mior Ibrahim, Emma Nuraihan (Dr.)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Mior Ibrahim, Emma Nuraihan (Dr.)
topic Banking
spellingShingle Banking
Moharam, Siti Norhafiza
Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
description This project discusses about the user evaluation of the MAYBANK and CEVIB e-banking website which are local bank in Malaysia to form e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interfaces. The purpose of conducting the user evaluation is to identify problems that should be addressed and examine the e-banking user interface through soft trust which involve social dimension in security and privacy mechanism. This e-banking website needs to be tested its user interface usability through social dimension evaluation on security and privacy mechanism. The lack of soft trust of non-functional requirement in e-banking user interface need to be identified to cater the design requirement. To point out the usability problem, the usability of this e-banking website has been tested using think aloud protocol. An experiment has been conducted and tested on the seven potential ebanking users, which the results were analyzed using quantitative data analysis. This project is intended to identify the usability level of the system and improve the website design in order to make this website is usable and the usability problem is resolved. The usability is tested based on its features, the user interface and also the performance and effectiveness. Through this project, many usability problems have been pointed out and the recommended solutions have been suggested at the end of this project. The usability problems and the recommendations have been analyzed based on its interface design review.
format Thesis
qualification_level Master's degree
author Moharam, Siti Norhafiza
author_facet Moharam, Siti Norhafiza
author_sort Moharam, Siti Norhafiza
title Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
title_short Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
title_full Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
title_fullStr Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
title_full_unstemmed Formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / Siti Norhafiza Moharam
title_sort formation of e-trust through social dimension evaluation on security and privacy mechanism of e-banking user interface / siti norhafiza moharam
granting_institution Universiti Teknologi Mara (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/63949/1/63949.PDF
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