Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun

Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes th...

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Bibliographic Details
Main Author:	Kamarun, Abdul Rahman
Format:	Thesis
Language:	English
Published:	2014
Online Access:	https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF
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id	my-uitm-ir.64007
record_format	uketd_dc
spelling	my-uitm-ir.640072023-08-28T07:41:22Z Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun 2014 Kamarun, Abdul Rahman Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes there were to many report in a day, this some of the problem could not be fixed in a short time, eventually it was a very simple problem like internet access problem. Therefore, the CTKS was developed. The system could reduce the technician's burden and at the same time guide the end user to solve the problem by him or herself. The system was developed using open source software which include PHP, Mysql and Apache on the top of windows operating system. The methodology for developed this system are apply waterfall model, it's simple and easy to implement. The system was successfully developed and it is hoped that it can be implemented in PTAR2. 2014 Thesis https://ir.uitm.edu.my/id/eprint/64007/ https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF text en public degree Universiti Teknologi Mara (UiTM) Faculty of Computer and Mathematical Sciences Zainol, Zarina
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Zainol, Zarina
description	Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes there were to many report in a day, this some of the problem could not be fixed in a short time, eventually it was a very simple problem like internet access problem. Therefore, the CTKS was developed. The system could reduce the technician's burden and at the same time guide the end user to solve the problem by him or herself. The system was developed using open source software which include PHP, Mysql and Apache on the top of windows operating system. The methodology for developed this system are apply waterfall model, it's simple and easy to implement. The system was successfully developed and it is hoped that it can be implemented in PTAR2.
format	Thesis
qualification_level	Bachelor degree
author	Kamarun, Abdul Rahman
spellingShingle	Kamarun, Abdul Rahman Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
author_facet	Kamarun, Abdul Rahman
author_sort	Kamarun, Abdul Rahman
title	Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_short	Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_full	Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_fullStr	Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_full_unstemmed	Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_sort	computer troubleshooting knowledge system (web application) in perpustakaan tun abdul razak 2 uitm shah alam / abdul rahman kamarun
granting_institution	Universiti Teknologi Mara (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF
_version_	1783735381037940736

Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun

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