Ismail, W. (2004). Managing security management in IT Call Centre as an outsource company to the multi national bank / Waidah Ismail.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Ismail, Waidah. Managing Security Management in IT Call Centre as an Outsource Company to the Multi National Bank / Waidah Ismail. 2004.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Ismail, Waidah. Managing Security Management in IT Call Centre as an Outsource Company to the Multi National Bank / Waidah Ismail. 2004.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.