Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan

This research looks into an innovative solution in Heuristic Evaluation (HE) that is called Collaborative Design Measurement System (CDMS). HE will be performed by usability practitioners based on heuristics that have been identified earlier that is necessary for the domain of the product under test...

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Main Author:	Mazlan, Muhammad Fahmi
Format:	Thesis
Language:	English
Published:	2012
Subjects:	Analytic mechanics
Online Access:	https://ir.uitm.edu.my/id/eprint/64347/1/64347.PDF
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id	my-uitm-ir.64347
record_format	uketd_dc
spelling	my-uitm-ir.643472023-06-15T03:42:59Z Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan 2012 Mazlan, Muhammad Fahmi Analytic mechanics This research looks into an innovative solution in Heuristic Evaluation (HE) that is called Collaborative Design Measurement System (CDMS). HE will be performed by usability practitioners based on heuristics that have been identified earlier that is necessary for the domain of the product under test (PUT). Some of the heuristics that has been validated by previous studies for e-Government, e-Learning and e-Commerce portals include compatibility, functionality, flexibility and control, consistency and standard, navigation, informative feedback, user guidance and support, privacy, explicitness, error prevention and correction, visual clarity, language and content. One of the main problems with this approach is the tendency of the usability practitioners to reuse the heuristics without assessing it validity for the product domain. Some of the other problems faced by usability practitioners during the HE process include difficulty in generating report and performing analysis. The report generation is manual, error prone and incurs additional time and resources. There is no established usability metrics for the HE activity being performed to provide stakeholders a decision making strategy of the outcome of the HE. In other words, it is important to derive a Go or No-Go criteria after the product has been tested. The objective of this research is to identify requirements to develop a CDMS. The research also aims to present statistically collaborative of design scores and summary of results. Subsequently, this research presents the development of the CDMS and the validation of the developed solution with 30 users. The 'collaborative' aspect of the system is needed since the system is used by designers, testers, managers and users who work collaboratively towards the design, development and testing phased of the product life cycle. The user requirements are gathered from interviews(10 subjects) and presented as a CDMS use case diagram, system work flow diagram, class diagram and Information Architecture (IA). The developed system is then tested using informal usability testing with 30 subjects. A mixed of positive and negative feedback were received. The results obtained from the testing revealed that the system is usable at the present state. However future improvements would take place at the next cycle of development. 2012 Thesis https://ir.uitm.edu.my/id/eprint/64347/ https://ir.uitm.edu.my/id/eprint/64347/1/64347.PDF text en public masters Universiti Teknologi Mara (UiTM) Faculty of Computer and Mathematical Sciences Mohd Lokman, Anitawati (Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Lokman, Anitawati (Dr.)
topic	Analytic mechanics
spellingShingle	Analytic mechanics Mazlan, Muhammad Fahmi Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
description	This research looks into an innovative solution in Heuristic Evaluation (HE) that is called Collaborative Design Measurement System (CDMS). HE will be performed by usability practitioners based on heuristics that have been identified earlier that is necessary for the domain of the product under test (PUT). Some of the heuristics that has been validated by previous studies for e-Government, e-Learning and e-Commerce portals include compatibility, functionality, flexibility and control, consistency and standard, navigation, informative feedback, user guidance and support, privacy, explicitness, error prevention and correction, visual clarity, language and content. One of the main problems with this approach is the tendency of the usability practitioners to reuse the heuristics without assessing it validity for the product domain. Some of the other problems faced by usability practitioners during the HE process include difficulty in generating report and performing analysis. The report generation is manual, error prone and incurs additional time and resources. There is no established usability metrics for the HE activity being performed to provide stakeholders a decision making strategy of the outcome of the HE. In other words, it is important to derive a Go or No-Go criteria after the product has been tested. The objective of this research is to identify requirements to develop a CDMS. The research also aims to present statistically collaborative of design scores and summary of results. Subsequently, this research presents the development of the CDMS and the validation of the developed solution with 30 users. The 'collaborative' aspect of the system is needed since the system is used by designers, testers, managers and users who work collaboratively towards the design, development and testing phased of the product life cycle. The user requirements are gathered from interviews(10 subjects) and presented as a CDMS use case diagram, system work flow diagram, class diagram and Information Architecture (IA). The developed system is then tested using informal usability testing with 30 subjects. A mixed of positive and negative feedback were received. The results obtained from the testing revealed that the system is usable at the present state. However future improvements would take place at the next cycle of development.
format	Thesis
qualification_level	Master's degree
author	Mazlan, Muhammad Fahmi
author_facet	Mazlan, Muhammad Fahmi
author_sort	Mazlan, Muhammad Fahmi
title	Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
title_short	Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
title_full	Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
title_fullStr	Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
title_full_unstemmed	Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan
title_sort	enhancing the heuristic evaluation (he) by development of a collaborative design measurement system (cdms) / muhammad fahmi mazlan
granting_institution	Universiti Teknologi Mara (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2012
url	https://ir.uitm.edu.my/id/eprint/64347/1/64347.PDF
_version_	1783735446599106560

Enhancing the Heuristic Evaluation (HE) by development of a Collaborative Design Measurement System (CDMS) / Muhammad Fahmi Mazlan

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