Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah

An HRMS (Human Resource Management System) is a combination of systems and processes that connect human resource management and information technology through HR software. Many HR professionals are choosing a HRMS to handle all their HR activities electronically. In University Teknologi MARA, one of...

Full description

Saved in:

Bibliographic Details
Main Author:	Nor'Akasah, Nurziliana
Format:	Thesis
Language:	English
Published:	2016
Online Access:	https://ir.uitm.edu.my/id/eprint/64411/1/64411.PDF
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uitm-ir.64411
record_format	uketd_dc
spelling	my-uitm-ir.644112023-08-29T07:32:37Z Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah 2016 Nor'Akasah, Nurziliana An HRMS (Human Resource Management System) is a combination of systems and processes that connect human resource management and information technology through HR software. Many HR professionals are choosing a HRMS to handle all their HR activities electronically. In University Teknologi MARA, one of the HRMS that has been used known as I-Staff Portal. I-Staff Portal becomes the most essential part in distributing, storing, and retrieving human resource information. It helps organization to optimize the value of information for easy access and usage for any organization's purposes. The implementation of the system should be useful to the users besides providing valuable data for organization management. However, ever since the implementation of the HRMS, its user-friendly scale has never been measured. Basically user satisfaction is an important element that needs to be measured because it will contribute a measurement on overall user experience, such as the elements in design, navigation and ease of use. Hence, this research attempts to study the HRMS by analyzing the usability problems and issues related to the system. Understanding the issues on the HRMS is important because it will lead to future improvements of the system. Three methods of evaluations have been used to fulfill the needs of the study, which are interview, questionnaire and user testing where End-User Computing Satisfaction (EUCS) and Website User Satisfaction (WUS)instruments have been included in the questionnaire. This study applies stratified random sampling. The results have been identified in problem statement which consists of six usability issues in HRMS and they were small font size, too many words and details, low utilization of icon, inappropriate font colour for active inputs, unused menus and submenus, and details of dashboard function that was not provided. 2016 Thesis https://ir.uitm.edu.my/id/eprint/64411/ https://ir.uitm.edu.my/id/eprint/64411/1/64411.PDF text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Abdul Majid, Rogayah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdul Majid, Rogayah
description	An HRMS (Human Resource Management System) is a combination of systems and processes that connect human resource management and information technology through HR software. Many HR professionals are choosing a HRMS to handle all their HR activities electronically. In University Teknologi MARA, one of the HRMS that has been used known as I-Staff Portal. I-Staff Portal becomes the most essential part in distributing, storing, and retrieving human resource information. It helps organization to optimize the value of information for easy access and usage for any organization's purposes. The implementation of the system should be useful to the users besides providing valuable data for organization management. However, ever since the implementation of the HRMS, its user-friendly scale has never been measured. Basically user satisfaction is an important element that needs to be measured because it will contribute a measurement on overall user experience, such as the elements in design, navigation and ease of use. Hence, this research attempts to study the HRMS by analyzing the usability problems and issues related to the system. Understanding the issues on the HRMS is important because it will lead to future improvements of the system. Three methods of evaluations have been used to fulfill the needs of the study, which are interview, questionnaire and user testing where End-User Computing Satisfaction (EUCS) and Website User Satisfaction (WUS)instruments have been included in the questionnaire. This study applies stratified random sampling. The results have been identified in problem statement which consists of six usability issues in HRMS and they were small font size, too many words and details, low utilization of icon, inappropriate font colour for active inputs, unused menus and submenus, and details of dashboard function that was not provided.
format	Thesis
qualification_level	Master's degree
author	Nor'Akasah, Nurziliana
spellingShingle	Nor'Akasah, Nurziliana Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
author_facet	Nor'Akasah, Nurziliana
author_sort	Nor'Akasah, Nurziliana
title	Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
title_short	Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
title_full	Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
title_fullStr	Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
title_full_unstemmed	Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah
title_sort	usability evaluation on user satisfaction of human resource management system in universiti teknologi mara shah alam / nurziliana nor'akasah
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/64411/1/64411.PDF
_version_	1783735456509198336

Usability evaluation on user satisfaction of Human Resource Management System in Universiti Teknologi MARA Shah Alam / Nurziliana Nor'Akasah

Similar Items