Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin

Security violations seriously occur in government agencies and the incidents trend is increasing every passing day. Even though agency applied Information System Security Policy (ISSP), it comes to surprise that majority of security incidents originated from the employees itself. The main problem id...

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Main Author:	Hasarudin, Mazlin Hani
Format:	Thesis
Language:	English
Published:	2016
Online Access:	https://ir.uitm.edu.my/id/eprint/64425/1/64425.PDF
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id	my-uitm-ir.64425
record_format	uketd_dc
spelling	my-uitm-ir.644252023-08-29T07:31:12Z Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin 2016 Hasarudin, Mazlin Hani Security violations seriously occur in government agencies and the incidents trend is increasing every passing day. Even though agency applied Information System Security Policy (ISSP), it comes to surprise that majority of security incidents originated from the employees itself. The main problem identified towards security violations comes from rationalization behavior of the employees when intended to violate ISSP that is best known as neutralization. Neutralization in the presence of general deterrence theory (GDT) may cause high ISSP violation, thus lead to higher internal security incidents in government agencies in Malaysia. Therefore, this study aims to identify the neutralization techniques that have positive relationships with ICT security policy violation, as well as determined the GDT that influenced neutralization techniques. This empirical study conducted in ISMS certified Malaysia public agency, that is Immigration Department of Malaysia (IMM) to find the association of neutralization techniques and GDT with ISSP violation. Employees with IT and non-IT background across IMM were participated in a survey consists of vignette scenarios and questionnaires based on main IMM systems that is My lMMs; with ICT Security Officer (ICTSO) and Risk Officer (RO) been interviewed. The results of this study proves that employees in IMM did perform neutralization with defense of necessity was the highest technique adopted. Degree of each neutralization techniques adopted differ accordingly with the presence of GDT that were perceived certainty of sanction and moral belief; whilst gender and age proven to be not influencing. Finally, the findings of this study beneficial IMM to understand employees' behaviour, thus IMM could outline better ISSP and awareness programs and encourages employees to be more ethical. This study also may be a platform for further research on behavior in Malaysia culture to be explored in future. 2016 Thesis https://ir.uitm.edu.my/id/eprint/64425/ https://ir.uitm.edu.my/id/eprint/64425/1/64425.PDF text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Mohd Lokman, Anitawati (Assoc. Prof. Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Lokman, Anitawati (Assoc. Prof. Dr.)
description	Security violations seriously occur in government agencies and the incidents trend is increasing every passing day. Even though agency applied Information System Security Policy (ISSP), it comes to surprise that majority of security incidents originated from the employees itself. The main problem identified towards security violations comes from rationalization behavior of the employees when intended to violate ISSP that is best known as neutralization. Neutralization in the presence of general deterrence theory (GDT) may cause high ISSP violation, thus lead to higher internal security incidents in government agencies in Malaysia. Therefore, this study aims to identify the neutralization techniques that have positive relationships with ICT security policy violation, as well as determined the GDT that influenced neutralization techniques. This empirical study conducted in ISMS certified Malaysia public agency, that is Immigration Department of Malaysia (IMM) to find the association of neutralization techniques and GDT with ISSP violation. Employees with IT and non-IT background across IMM were participated in a survey consists of vignette scenarios and questionnaires based on main IMM systems that is My lMMs; with ICT Security Officer (ICTSO) and Risk Officer (RO) been interviewed. The results of this study proves that employees in IMM did perform neutralization with defense of necessity was the highest technique adopted. Degree of each neutralization techniques adopted differ accordingly with the presence of GDT that were perceived certainty of sanction and moral belief; whilst gender and age proven to be not influencing. Finally, the findings of this study beneficial IMM to understand employees' behaviour, thus IMM could outline better ISSP and awareness programs and encourages employees to be more ethical. This study also may be a platform for further research on behavior in Malaysia culture to be explored in future.
format	Thesis
qualification_level	Master's degree
author	Hasarudin, Mazlin Hani
spellingShingle	Hasarudin, Mazlin Hani Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
author_facet	Hasarudin, Mazlin Hani
author_sort	Hasarudin, Mazlin Hani
title	Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
title_short	Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
title_full	Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
title_fullStr	Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
title_full_unstemmed	Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin
title_sort	modeling neutralization behavior in information system security policy violation among employees in immigration department of malaysia / mazlin hani hasarudin
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/64425/1/64425.PDF
_version_	1783735458887368704

Modeling neutralization behavior in Information System Security Policy violation among employees in Immigration Department of Malaysia / Mazlin Hani Hasarudin

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